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Independent Health Complaints Advocacy (IHCA)
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Descriptions
Ealing Council plans to procure an Independent Healthcare Complaints Advocacy service which will be a stand-alone service to provide support to individuals to go through the complaints procedures for health services and social care services and to assist them in finding a resolution to their complaints about the care or treatment they receive.
Timeline
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Tender Regions
CPV Codes
85312400 - Welfare services not delivered through residential institutions
85312300 - Guidance and counselling services
85312320 - Counselling services
85312310 - Guidance services
85320000 - Social services
Keywords
social outreach
outreach support
societal care
life coaching
career guidance
welfare visits
communal support
therapy support
day-only welfare
life-stage guidance
mental-health guidance
mentorship programmes
field social work
educational guidance
crisis outreach services
life-skill support
client care services
mobile welfare units
mental-health therapy
educational advice
mentoring services
psychological support
wellbeing programs
non-institutional care
public assistance
trainee mentoring
crisis intervention
relationship counselling
vocational orientation
grief counselling
academic counselling
career counselling
therapeutic advice
professional advisory
community welfare
school-to-work coaching
behavioural counselling
social welfare programs
personal guidance
guidance workshops
professional direction
family aid services
social inclusion initiatives
non-residential support programmes
emotional well-being sessions
family planning counselling
substance misuse counselling
stress management support
community support services
psychological counselling
Tender Lot Details & Award Criteria
1 Tender Lots
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