Independent Tenant & Community Advice Service in relation to the Ladywood Regeneration Scheme

Descriptions

Birmingham City Council is seeking to appoint an organisation for the provision of an independent community advice service, for the residents of Ladywood, Birmingham pertaining to the new regeneration scheme.

The contract for the services will commence in August 2025 and will be in place for a period of 12 months with the option to extend for a further 12 months.

The Council is committed to regenerating Ladywood for the benefit of the local community, whilst ensuring that this community is provided with independent advice, so that residents can confidently help shape how regeneration is realised. In doing so, the Council aims to ensure that regeneration is completed transparently, so that residents of Ladywood are aware of what options are available to them, and they can truly collaborate in shaping the design of their neighbourhood.

The Provider will provide a vital role as an independent source of advice and information that is trusted by the community. Their primary focus is to ensure that affected residents' voices are heard, to help affected residents to understand what they can expect from regeneration and to ensure their rights are protected during estate regeneration. This includes unbiased advice on housing regeneration plans, residents housing options and rights, the statutory and legislative frameworks that apply, potential compensation, independent capacity building, advocacy support, and any other considerations that may apply to their circumstances. The Provider will also guide residents toward more specialist advice and assistance as required at key delivery stages, within each individual phase.