Closed
Integrated and Smart Travel – Customer Information, Collaboration, and Innovation
Descriptions
In 2018, Transport for the North (TfN) will become the UK’s first sub-national transport body. TfN is working in partnership with transport operators, local transport authorities and the Department for Transport (DfT) to deliver the Integrated and Smart Travel (IST) Programme. We are working to introduce new initiatives that will make travelling on public transport easier and quicker for passengers across the North. We want to enhance choice and ensure passengers pay prices that are fair for the journeys they have made. By doing this, we will increase the number of people travelling by public transport and broaden people’s access to jobs. This programme is delivered in 3 tranches. The focus of this Prior Information Notice relates to Tranche 2 which involves a number of initiatives aimed at providing early benefits to the customer, predominantly focused on customer information. The Tranche includes a fares database, disruption messaging, open data hub, knowledge network and innovation activities. The availability of data to travellers and potential travellers, particularly data on current and future fares and also the provision of live data when services are disrupted is central to this proposition. To allow access to this data by App developers, the data is to be made available within an Open Data Hub. The programme will also provide benefits for operators through running a series of innovation pilots and through the implementation of a knowledge network where operators and LTAs can share resources. It is expected that Transport for the North will be a constituted body by the time of contract award. In the event that TfN is not an established body by the time of contracting, West Yorkshire Combined Authority will be the contracting authority acting on behalf of TfN. It would then be expected that the agreements with WYCA would novate over to TfN at the time of TfN becoming a constituted body. Market engagement is being used to enhance suppliers understanding of the programme and ensure the market is aware of the opportunity. Depending on the outcome of this engagement, the programme, TfN may opt to run one or more procurements using OJEU procedures or public sector framework agreements. Market engagement pursuant to this PIN will be used to inform the procurement of one or more suppliers to deliver the open data hub, fares solution, disruption messaging solution, knowledge network and innovation activities. Contracted supplier(s) will also provide advice and guidance to operators to assist operators with their processes and the equipment required to be compatible with the systems and processes implemented. Please note that IST market engagement does not represent the commencement of any formal procurement process and does not form part of the evaluation process. At this stage, the programme is seeking advice and insight from the market to inform future procurement activity. Please note that positions stated during market engagement are based upon current assumptions and may change as IST’s Sourcing Strategy developed further. The first all-market engagement conference/WebEx: will take place on Friday 19 January 2018 at 10:00 until 13:00. Interested parties should go to the e-tendering website https://in-tendhost.co.uk/westyorkshireca/aspx/Home to express an interest in the project.
Timeline
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Tender Regions
CPV Codes
72220000 - Systems and technical consultancy services
72000000 - IT services: consulting, software development, Internet and support
30233300 - Smart card readers
48480000 - Sales, marketing and Business intelligence software package
48813000 - Passenger information system
48900000 - Miscellaneous software package and computer systems
48813200 - Real-time passenger information system
48600000 - Database and operating software package
48810000 - Information systems
30200000 - Computer equipment and supplies
72222300 - Information technology services
Keywords
laptop
desktop computer
IT consulting
IT equipment
web services
chip card reader
network support
cloud services
EMV reader
network hardware
backup-ready OS
IC card reader
systems audit
IT outsourcing
performance optimization
sales forecasting engine
journey planner engine
BI dashboard software
computer hardware
scalability consulting
IT operations management
system provisioning
office IT supplies
computer peripherals
real-time schedule sync
help desk support
market trend predictor
software development
cybersecurity support
system monitoring
enterprise data bus
application maintenance
IT lifecycle support
integrated IT solution
system core software
operating system suite
lead analytics platform
content indexing engine
IT backup services
turnkey IT system
ROI analysis tool
data processing platform
help desk services
digital transformation
IT infrastructure review
technical support
station display manager
storage management OS
sales pipeline tool
dynamic message signage
mixed-license software
transaction-capable OS
network administration
system utility bundle
bespoke systems package
reporting framework
computer accessories
system integration
software customization
contact card reader
database engine software
server management
smart card reader
file system manager
route update broadcaster
technical advisory
service desk operations
ETA broadcast tool
vehicle tracking display
BI interface module
multi-purpose software toolkit
technical risk assessment
IT infrastructure management
inter-system integration tool
solution feasibility studies
live transit updates system
passenger notification tool
infrastructure maintenance
ticketing information interface
service disruption notifier
mobile travel app integration
kernel-level database toolset
public transit info display
system architecture analysis
systems integration advice
real-time passenger alerts
information workflow system
predictive arrival estimator
competitor intelligence suite
automated decision system
contract-based software set
campaign performance tracker
cross-platform system bundle
knowledge management interface
transit schedule database
passenger mobile alert module
marketing automation suite
GPS-based passenger alerts
arrival/departure board software
transaction processing engine
vendor-neutral software pack
database OS integrated package
customer segmentation engine
diverse application suite
transit control integration
software bundle installer
technical requirement definition
Workflows
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