Integrated Building Management and Controls Service Support.

Descriptions

Provision of a 5 years condition based service support and maintenance contract for a Schneider Struxureware Building Management System (BMS) including KNX, Bacnet & Dali interface protocol systems, including a comprehensive range of intelligent on site and remote building management services ensuring high system and plant availability and reduce building life-cycle operating costs. The plant covered includes HVAC (Heating, Ventilation and Air Conditioning), Metering, and Power and Energy products.The remote services include Remote Operation and Assistance, Performance and Alarm monitoring, together with complete Managed Services.— Technical Helpline;— Remote Critical Alarm Monitoring;— Remote Systems Diagnostics;— National Contract Management;— Analytics driven Services;— Managed Support.All maintenance works will be carried out by fully qualified, competent and trained personnel only.All Planned maintenance tasks to the BMS system must be fully in line with the product manufacturer's specification, including NHS mandatory requirements of:— SHTM 08-05 Part A, Specialist Services. BMS Overview and Management Responsibilities.— SHTM 08-05 Part D, Specialist Services. BMS Operational Management.Provide a 24/7/365 reactive service to ensure faults are identified and rectified efficiently to maintain clinical service continuity within building operational parametersAll remote access is managed via NHS N3 connectivity agreement.