Awarded

Integrated Customer Portal and CRM Solution.

Descriptions

Renfrewshire Council are seeking a suitable supplier to implement and support the Council plan to implement all services digitally, the Council have taken the decision to amalgamate the existing Customer Portal (CP) and Customer Relationship Management (CRM) solution into a single secure integrated solution in order to manage all customer contact and deliver all online services. The full requirements and specification can be located within the ITT Document contained within the supplier attachment area.This procurement is being executed via a mini competition restricted to the suppliers awarded under Scotland Excel framework Agreement for Customer Service Platform (04/15) Lot 1 Hosted Solution.

Timeline

Published Date :

4th Oct 2017 7 years ago

Deadline :

N/A

Tender Awarded :

1 Supplier

Awarded date :

26th Sep 2017

Contract Start :

N/A

Contract End :

N/A

Tender Regions

Wales

CPV Codes

72212445 - Customer Relation Management software development services

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Workflows

Status :

Awarded

Assign to :

Tender Progress :

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

020044-2024.pdf

Buyer Information

Name :

The City of Liverpool College

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors