Integrated 111/ GP Out of Hours Service for the benefit of NCL CCGs (a group of 5 clinical commissio

Wales

85323000 - Community health services

79512000 - Call centre

85121100 - General-practitioner services

85141000 - Services provided by medical personnel

85100000 - Health services

85141220 - Advisory services provided by nurses

85312310 - Guidance services

call centre services

contact centre operations

inbound/outbound calls

customer contact management

call handling services

multi-channel support

telemarketing operations

helpdesk call centre

call queue management

CRM calls

medical services

clinical healthcare

hospitalization

outpatient care

specialist consultations

diagnostic services

therapeutic treatments

patient care provision

preventive health services

health assessments

GP consultations

family medicine

routine health checks

primary care

general health assessment

outpatient diagnosis

non-specialist medical services

patient examination

clinical advice

general medical treatment

medical staffing

nurse services

physician support

clinical personnel supply

doctor visits

healthcare staff deployment

medical staff provision

clinical duty services

medical resource staffing

healthcare professional supply

nursing consultation

healthcare advice by nurses

patient education nursing

clinical guidance nursing

community nurse advice

preventive care nursing

home health consultation

nurse-led health coaching

tele-nurse support

nurse advisory services

career guidance

educational advice

mentoring services

professional direction

life-stage guidance

academic counselling

vocational orientation

guidance workshops

trainee mentoring

school-to-work coaching

public health outreach

community nursing

health education programmes

immunisation clinics

primary care outreach

community wellness

mobile health units

local health promotion

healthcare access services