Integrated Incident, Risk Management and Patient Safety System PIN

Descriptions

NHS Greater Glasgow and Clyde has a requirement to deliver an integrated incident, risk management and patient safety system. This system will be widely used to record, manage and investigate incident (adverse event) and near miss reports to process and manage claims, complaints, risk registers. It will be used to support the management of Mortality and Morbidity meetings, to collate person centred feedback and to collect Learning for Excellence reports using Appreciative Inquiry methodologies. Integrated risk management systems in healthcare are widely perceived to improve patient safety through effective reporting, management and review so any solution must have the capability to transform data into actionable information that NHS Greater Glasgow and Clyde can use to create safer environments. A robust reporting functionality is a key component to drive process change, improvements and share learning locally and nationally.