Integrated IT Parking Solutions and Services Associated with the Processing of Penalty Charge Notices.

Descriptions

This encompasses: r -Penalty Charge Notice issue and end-to-end PCN processing in accordance with legislation and regulations including:r oincident review and PCN issuer oautomated and manual telephone call-handling services, r oincoming and outgoing mail handling, r oweb hosting, r ocorrespondence answering, r -Notice Processing Software r oAutomated enforcement processr oReal-timer oAppeal management including letter writing module.r oInterfaces with cashless parking, parking machines, Automated Telephone Payment systems, enforcement agencies, government organisations etc.r oA web portal for the public to pay, review evidence or appeal.r -Permit management softwarer oSelf-serve systemr oVirtual permitsr oCO2 Emissions based permitsr oTiered Pricingr oReal-time processing r oMust interface with enforcement and notice processing management system. r -Dispensation and suspension management softwarer -Clamping and removal management softwarer -Handheld mobile devices (hardware) and notice issuing softwarer oReal-time processing r oANPRr oIntegrates with our cashless parking provider and parking machines.r oSpecial messaging and persistent evader alertsr oElectronic pocketbookr -Approved CCTV enforcement devices (hardware)r oParking, bus lane and moving traffic enforcementr oCable of Clean Air and Low Emission Zonesr oIntegrates with our notice processing softwarer oTraffic monitoring and data gatheringr oWhite listr -Civil enforcement officer mapping (software)r oReal-time datar oManagement reportingr oPCN hotspotsr oRedeploys patrolling officersr -Annual Maintenance and support