Open Closing in a 8 days
Integrated Learning Systems
Descriptions
The successful supplier(s) will be responsible for the implementation, operation, and ongoing support of a Training Learner System to serve approximately 120,000 users, including 43,000 internal and 80,000 external users. This new platform will replace the existing learning systems and will introduce enhanced capabilities to support the organisation and the wider rail industry.
The platform must deliver for both internal and external stakeholders, ensuring seamless learning experiences at scale. Additionally, the solution must support a content library accessible to 5,000 users and provide monetisation options for industry partners.
Key deliverables include:
• Deployment of a learning system within NR's IT environment, ensuring security and scalability. We understand that the market has converged to some extent with respect to the distinctions between learning management systems and learning experience platforms, so we are deliberately agnostic in our terminology.
• Seamless and engaging learning experiences for all users, supporting diverse learning needs. Diversity of learning needs includes different learner abilities, different learning environments, and different accessibility requirements.
• Ensure that the new system can function at peak capacity with maximum number of concurrent users that the system can realistically sustain before requests per minute start to decline and response time starts to increase.
• Tenancy, instances, permissions, and access for rail industry partners, offering access to standardised or bespoke training content with built-in charging mechanisms.
• Access to diverse content libraries, enabling professional and personal development. This includes (but is not limited to) professional development material, soft skills development, technology, project management and leadership skills.
• Existing bespoke content migration, transferring over 1,000 eLearning materials to the new system. We expect the supplier to provide a content library and complete a mapping/triage exercise against existing content.
• A centralised catalogue of all Network Rail training offerings, including content libraries, bespoke digital learning, facilitated courses, innovation (e.g. digital simulations, VR).
• Effective in-platform communication channels to engage and support learners. Network Rail are open to exploring different in-platform communication features, but expect the whole suite of market norms to be available for consideration (e.g. in-platform communication, between platform communication such as email/teams, push notifications to mobile devices).
• Data insights, leveraging statistical and predictive modelling for decision-making. We seek a view from the market as to the 'art of the possible' that can be deployed out of the box and what can be developed over time.
• Systematic use of permissions, automation, and workflows (which could include AI) to minimise process and content duplication, and to surface content to learners that is relevant, customised, and personalised.
• Implementation and suitable change management to deploy the system within Network Rail technical, procedural and people environment. Implementation should be supported by best practice and lessons learned from other client projects to embed the system and ensure adoption.
• Effective training, upskilling and handover for internal support teams so they can confidently support the business.
• An intuitive and modern user interface, serving as a dynamic platform for learning content.
• Personalised or customised learning pathways, tailored to individual user needs through data-driven recommendations.
• The system should support the delivery, booking, administration, tracking and scheduling for inperson and virtual training events using off the shelf capabilities.
This initiative will not only replace the existing technology but also introduce new capabilities to enhance learning accessibility, engagement, and efficiency across the organisation and its partners.
Timeline
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Tender Regions
CPV Codes
48000000 - Software package and information systems
80521000 - Training programme services
72262000 - Software development services
72212160 - Library software development services
30211300 - Computer platforms
48783000 - Content management software package
48219300 - Administration software package
80530000 - Vocational training services
72212100 - Industry specific software development services
72212190 - Educational software development services
79632000 - Personnel-training services
48931000 - Training software package
72212931 - Training software development services
48100000 - Industry specific software package
48332000 - Scheduling software package
72210000 - Programming services of packaged software products
72212332 - Scheduling software development services
80000000 - Education and training services
80532000 - Management training services
72212517 - IT software development services
80531200 - Technical training services
80500000 - Training services
80400000 - Adult and other education services
80570000 - Personal development training services
72212783 - Content management software development services
80420000 - E-learning services
48160000 - Library software package
48211000 - Platform interconnectivity software package
48517000 - IT software package
80531000 - Industrial and technical training services
48190000 - Educational software package
Keywords
IT platform
software-hardware stack
platform hardware
integration platform
computing platform
software package and information systems
application software
IT systems
enterprise software
packaged applications
digital solutions
industry-specific software
vertical market application
specialised enterprise software
tailored industry IT solution
library software package
digital library management system
cataloguing software
library automation tools
educational software package
e-learning application
teaching tools software
training platform
educational ICT solution
platform interconnectivity software
middleware
integration layer application
system bridge tools
administration software package
system admin tool
network management application
administrative control suite
shift roster planner
appointment booking tool
resource timetable engine
staff scheduler
time-slot allocation software
recurring schedule manager
availability calendar interface
meeting slot coordinator
duty-roster generator
automated schedule optimizer
enterprise IT toolset
system utilities bundle
network management suite
IT service desk software
configuration deployment tool
infrastructure monitoring platform
patch management utility
IT asset inventory
IT workflow engine
systems automation package
web content editor
digital asset manager
CMS workflow engine
version control CMS
taxonomy manager
content personalization module
metadata tagging system
multimedia content portal
editorial review workflow
publication scheduling tool
e‑learning platform
instructor-led training suite
simulation-based training tool
skills assessment module
training content editor
certification tracking system
SCORM-compliant LMS
competency management software
virtual classroom interface
course authoring tool
packaged software customization
ERP implementation
third‑party software adaptation
software configuration
product integration services
software patch integration
vertical market applications
regulatory software development
compliance application coding
sector-focused solutions
domain-specific modules
library catalogue systems
OPAC development
book lending modules
digital archive programming
user account software
library management integration
search indexing tools
e-resource access systems
RFID checkout integration
acquisition tracking
e-learning platform development
training module programming
interactive educational tools
LMS integration
assessment software
student progress tracking
multimedia instruction modules
virtual classroom development
educational analytics tools
appointment booking modules
recurring event handlers
availability scheduling
calendar APIs
resource scheduling tools
reminder systems
slot conflict detection
timezone management
shift scheduling features
timeblock management
enterprise IT module programming
backend service development
platform module coding
microservices implementation
system architecture modules
API gateway creation
backend scalability support
server-side logic design
integration adapters
IT toolchain development
CMS deployment scripting
workflow automation modules
content tagging system
editorial role management
version control integration
publishing pipelines
translation workflow interfaces
content approval modules
access control plugins
training module coding
e-learning engine
instructional design software
interactive tutorial development
LMS interface
assessment tool integration
SCORM compatibility
virtual classroom modules
skills tracking systems
training analytics
codebase design
application logic creation
full-stack programming
agile development cycles
backend system structuring
frontend interface programming
version-controlled coding workflows
staff training services
employee training provision
workforce skills development
corporate training programs
training delivery services
education services
training programs
professional development
academic instruction
vocational training
lifelong learning
skills workshops
educational courses
corporate training
learning solutions
adult education
continuing education
evening classes
mature learner programs
general education for adults
community learning
non-formal education
skill upgrades
personal development courses
online education
virtual training
distance learning
e‑course delivery
interactive modules
LMS facilitation
remote instruction
web‑based learning
e‑training programs
digital education services
professional training
employee development
capacity building programs
vocational instruction
workforce education
technical skill training
job competency development
learning course delivery
training program development
curriculum design
instructional planning
course structuring
skills training modules
learning path creation
program customization
educational content planning
structured learning programs
vocational education
trade skills training
career-oriented instruction
hands-on learning
practical skills development
occupation-specific training
technical education
employment readiness
craft training
industry-aligned education
technical skill instruction
industrial machinery training
engineering courses
manufacturing skills
operational training
production systems education
industrial safety training
technical certification
vocational tech courses
factory equipment training
technical instruction
engineering training
technical system operation
technology-based skills
applied science education
diagnostic skills training
mechanical education
instrumentation training
STEM technical courses
specialized system training
management training
leadership development
executive workshops
corporate management courses
team leadership training
supervisory skills building
managerial coaching
organizational training programmes
business leadership education
management development sessions
leadership skills
emotional intelligence training
soft skills development
time management coaching
self-confidence building
communication improvement
personal effectiveness workshops
life coaching
goal setting courses
career growth training
Tender Lot Details
2 Tender Lots
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