Awarded
Integrated Urgent Care – Call Handling, Clinical Assessment Service and GP out of Hours
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Descriptions
To ensure resilience and integration, LAS will hold contracts with LCW and PPG being Sub-Contractors delivering part of the 111 call-handling supported by an Alliance Agreement.
Timeline
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Tender Regions
CPV Codes
72314000 - Data collection and collation services
72313000 - Data capture services
79512000 - Call centre
85121100 - General-practitioner services
64200000 - Telecommunications services
85141000 - Services provided by medical personnel
85100000 - Health services
72310000 - Data-processing services
32580000 - Data equipment
32570000 - Communications equipment
85141220 - Advisory services provided by nurses
72312000 - Data entry services
85312310 - Guidance services
Keywords
communications equipment
telecom hardware
network devices
radio comms equipment
data equipment
computing hardware
data processing equipment
IT equipment
server and storage hardware
data transmission service
voice communication provision
telecom network operations
broadband connectivity service
telecom infrastructure management
IP telephony provision
leased line service
telecom carrier operations
network voice/data service
telecom traffic routing
data processing services
batch computing
automated data handling
IT operations processing
transaction processing
digital transformation workflows
data computation
real-time data execution
backend data processing
mass data management
data entry
keystroke entry
manual record input
numeric typing services
form population
database updating
spreadsheet data insertion
data encoding
digit keying
administrative input support
data acquisition
sensor input processing
real-time data intake
machine-readable capture
analog-to-digital data recording
dynamic input collection
automated field data capture
embedded capture systems
survey form reading
telemetry data collection
data aggregation
information sourcing
large-scale collation
field data collection
compiled survey input
analytical data gathering
population study input
structured info compilation
centralized dataset creation
field survey support
call centre services
contact centre operations
inbound/outbound calls
customer contact management
call handling services
multi-channel support
telemarketing operations
helpdesk call centre
call queue management
CRM calls
medical services
clinical healthcare
hospitalization
outpatient care
specialist consultations
diagnostic services
therapeutic treatments
patient care provision
preventive health services
health assessments
GP consultations
family medicine
routine health checks
primary care
general health assessment
outpatient diagnosis
non-specialist medical services
patient examination
clinical advice
general medical treatment
medical staffing
nurse services
physician support
clinical personnel supply
doctor visits
healthcare staff deployment
medical staff provision
clinical duty services
medical resource staffing
healthcare professional supply
nursing consultation
healthcare advice by nurses
patient education nursing
clinical guidance nursing
community nurse advice
preventive care nursing
home health consultation
nurse-led health coaching
tele-nurse support
nurse advisory services
career guidance
educational advice
mentoring services
professional direction
life-stage guidance
academic counselling
vocational orientation
guidance workshops
trainee mentoring
school-to-work coaching
Tender Lot Details
2 Tender Lots
Workflows
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Possible Competitors
1 Possible Competitors