Open in a 11 months

Interpreting Services and Digital Language Services - Market Engagement

Descriptions

Amended dates as did not pull through from e-tendering portal correctly.

Milton Keynes City Council ('the Council') would like to engage in discussions with providers of Interpreter Service to develop collaborative approaches to increasing local sufficiency.

Milton Keynes City Council is seeking early engagement with the market to inform the development of a new contract model that reflects both traditional and digital approaches to language access. This will ensure continued support and improved service delivery; it is proposed that the Interpreter Service be recommissioned from 1 May 2026 under a new contract structure.

The contract will be looking to cover both traditional and digital approaches to language access.

The recommissioned service will be:

1. Traditional Interpreting Services: (Face-to-Face, Telephone, and Video Interpreting - Spoken and Non-Spoken)

2. Digital and AI-Supported Language Tools: (Translation, Transcription, and Communication Support Technologies)

We are keen to hear from providers on the questions given in the market engagement document. The responses to the questions will help the Council in developing the specification and the tender.

Please respond to the questions within the attached document by latest 5pm on 16th July 2025 via In-Tend Correspondence section/market engagement stage. A provider engagement event will be held w/c 28th July 2025, please indicate in the attached document if you would like to receive an invitation.

The Market Engagement document can be accessed on our e-tendering portal: https://in-tendhost.co.uk/milton-keynes/aspx/Home

Timeline

Published Date :

2nd Jul 2025 29 days ago

Deadline :

2nd Jul 2026 in a 11 months

Contract Start :

1st May 2026

Contract End :

30th Apr 2029

Tender Regions

Keywords

machine translation tool

multilingual translation software

terminology management system

translation memory engine

CAT tool software

neural translation platform

bilingual dictionary integration

localization workflow software

language pair translator

document translation suite :contentReference[oaicite:1]{index=1}

machine translation engine development

multilingual UI modules

language detection tools

automated localization APIs

terminology databases

translation memory systems

speech-to-text multilingual support

neural translation models

cross-language NLP modules

text alignment systems

translation services

document translation

multilingual translation

certified translation

technical translation

legal translation

interpreter-translation support

translation agency services

language translation

translation management

healthcare provision

social care services

patient support

community health work

welfare services

rehabilitation support

clinical outreach

public health social services

social assistance programs

integrated healthcare delivery

social support services

community welfare

social outreach

case management

social integration

community care programs

support services delivery

social assistance

client advocacy

psychosocial support

individual social work

family support services

community counselling

social casework

social rehabilitation

welfare assistance

support for families

social care coordination

crisis intervention

day care

counselling services

home care support

outreach social work

community aid

social inclusion programs

welfare visits

non-residential social services

family support outreach

social work administration

welfare coordination

client record keeping

benefits administration

social service scheduling

outreach planning

support coordination

referral processing

social service logistics

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Open

Assign to :

Tender Progress :

0%

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors