Open Closing in a 8 months
Interpreting Services and Digital Language Services - Market Engagement
Descriptions
Amended dates as did not pull through from e-tendering portal correctly.
Milton Keynes City Council ('the Council') would like to engage in discussions with providers of Interpreter Service to develop collaborative approaches to increasing local sufficiency.
Milton Keynes City Council is seeking early engagement with the market to inform the development of a new contract model that reflects both traditional and digital approaches to language access. This will ensure continued support and improved service delivery; it is proposed that the Interpreter Service be recommissioned from 1 May 2026 under a new contract structure.
The contract will be looking to cover both traditional and digital approaches to language access.
The recommissioned service will be:
1. Traditional Interpreting Services: (Face-to-Face, Telephone, and Video Interpreting - Spoken and Non-Spoken)
2. Digital and AI-Supported Language Tools: (Translation, Transcription, and Communication Support Technologies)
We are keen to hear from providers on the questions given in the market engagement document. The responses to the questions will help the Council in developing the specification and the tender.
Please respond to the questions within the attached document by latest 5pm on 16th July 2025 via In-Tend Correspondence section/market engagement stage. A provider engagement event will be held w/c 28th July 2025, please indicate in the attached document if you would like to receive an invitation.
The Market Engagement document can be accessed on our e-tendering portal: https://in-tendhost.co.uk/milton-keynes/aspx/Home
Timeline
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Tender Regions
CPV Codes
85312000 - Social work services without accommodation
85000000 - Health and social work services
85310000 - Social work services
85321000 - Administrative social services
48740000 - Foreign language translation software package
85300000 - Social work and related services
79530000 - Translation services
72212740 - Foreign language translation software development services
Keywords
machine translation tool
multilingual translation software
terminology management system
translation memory engine
CAT tool software
neural translation platform
bilingual dictionary integration
localization workflow software
language pair translator
document translation suite
machine translation engine development
multilingual UI modules
language detection tools
automated localization APIs
terminology databases
translation memory systems
speech-to-text multilingual support
neural translation models
cross-language NLP modules
text alignment systems
translation services
document translation
multilingual translation
certified translation
technical translation
legal translation
interpreter-translation support
translation agency services
language translation
translation management
healthcare provision
social care services
patient support
community health work
welfare services
rehabilitation support
clinical outreach
public health social services
social assistance programs
integrated healthcare delivery
social support services
community welfare
social outreach
case management
social integration
community care programs
support services delivery
social assistance
client advocacy
psychosocial support
individual social work
family support services
community counselling
social casework
social rehabilitation
welfare assistance
support for families
social care coordination
crisis intervention
day care
counselling services
home care support
outreach social work
community aid
social inclusion programs
welfare visits
non-residential social services
family support outreach
social work administration
welfare coordination
client record keeping
benefits administration
social service scheduling
outreach planning
support coordination
referral processing
social service logistics
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
