Awarded
IT Service Management (ITSM) Platform 2026 onwards
Descriptions
Ordnance Survey is looking to procure an IT Service Management Tool to help the organisation manage the delivery of IT services to support internal staff, external suppliers and OS customers.
Timeline
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Tender Regions
CPV Codes
48000000 - Software package and information systems
48510000 - Communication software package
48900000 - Miscellaneous software package and computer systems
48517000 - IT software package
Keywords
software package and information systems
application software
IT systems
enterprise software
packaged applications
digital solutions
instant messaging client
unified communications tool
presence status manager
text/voice/chat platform
internal messaging hub
notification dispatcher
threaded conversation interface
real-time alert system
communication history tool
message encryption client
enterprise IT toolset
system utilities bundle
network management suite
IT service desk software
configuration deployment tool
infrastructure monitoring platform
patch management utility
IT asset inventory
IT workflow engine
systems automation package
software bundle installer
integrated IT solution
diverse application suite
bespoke systems package
multi-purpose software toolkit
turnkey IT system
mixed-license software
cross-platform system bundle
vendor-neutral software pack
contract-based software set
Tender Lot Details
2 Tender Lots
Workflows
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Possible Competitors
1 Possible Competitors