Awarded
I.T. Service Management Solution
Descriptions
The Riverside Group Limited (TRGL) requires an I.T. Service Management Solution (ITSM) to manage the end-to-end delivery of IT services and other departmental services to our customers. The ITSM needs to fully support processes and procedures, primarily defined by ITIL, such as Incident Management, Request Management, Problem Management, Change Enablement, Service Catalogue management and Service configuration management.
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CPV Codes
72253000 - Help-desk and support services
Keywords
Workflows
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Possible Competitors
1 Possible Competitors
