Awarded

IT Support Consultant

Descriptions

We are a registered charity which has projects spread over 6 sites (5 in Swansea and 1 in Brecon). We require the services of an IT consultant to provide fast expert support with IT issues via email/telephone or remotely to ensure that IT systems are running smoothly. Where issues cannot be resolved we would require quick and efficient on-site visits as appropriate.We have a mixture of PCs, laptops, Network devices (including NAS boxes) and iPads and attached peripherals, which all link to a central server.In addition to IT support, we are looking to develop more robust and up to date back-up solutions and would like to explore this in more detail at the start of the contract, taking into account that as a charitable organisation supporting children and families in disadvantaged areas - our IT solutions must be well thought out and demonstrate an effective and efficient use of limited funds.Also required:-IT audits and reports to ensure that all systems are secure, backed-up, licenced, configured and operating within industry best practice guidelines.-System maintenance/changes, support, upgrades, installations and migrations where applicable.-Where necessary liaise on our behalf with third party suppliers in regards to products and services and to advise and assist us in the procurement and implementation of such products and services.

Timeline

Published Date :

25th Jul 2016 9 years ago

Deadline :

N/A

Tender Awarded :

1 Supplier

Awarded date :

N/A

Contract Start :

N/A

Contract End :

N/A

Tender Regions

Keywords

enterprise information platform

server infrastructure management

data center orchestration tool

server virtualization manager

client-server middleware

high-availability system platform

server lifecycle manager

service monitoring dashboard

server provisioning engine

system deployment suite

IT consulting

software development

web services

network support

system integration

IT infrastructure management

digital transformation

cloud services

cybersecurity support

application maintenance

helpdesk services

technical support

software customization

IT outsourcing

IT support consulting

tech advisory services

systems assistance

computing guidance

technology troubleshooting consultancy

operational support advisory

technical IT consultancy

hybrid support services

professional tech consultation

systems aid

Tender Lot Details

2 Tender Lots

Let’s Get you Started ✍

Get to see all tender details more briefly

Already have an account ?

Workflows

Status :

Awarded

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

CONTRACT

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors