Closed
IT Support Provision
Request tender documents
Save your time. You just request and we will send you the available documents.
Request for bid service
Save your time. You just request and we will arrange tender related all available documents to bid writers for the best possible quote.
Descriptions
UK Anti-Doping (UKAD) is a non-departmental public body accountable to Parliament through the department for digital, culture, media and sport. UKAD is the UK National Anti-Doping organisation and provides testing services as well as case management, anti-doping intelligence and education services. UKAD wishes to appoint a supplier to provide IT support (‘the Services’) as more particularly described in the procurement documents. It is envisaged that the initial duration of the contract shall be 3 years, with an option to extend for a further 3 years in periods of 12 months in respect of each renewal. To be provided with access to the procurement documents, please email ukad@ukad.org.uk including the subject heading ‘IT Procurement’.
Timeline
Published Date :
Deadline :
Contract Start :
Contract End :
Tender Regions
CPV Codes
72253000 - Help-desk and support services
72000000 - IT services: consulting, software development, Internet and support
72267100 - Maintenance of information technology software
50312610 - Maintenance of information technology equipment
72223000 - Information technology requirements review services
50312620 - Repair of information technology equipment
72253100 - Help-desk services
50312600 - Maintenance and repair of information technology equipment
72222300 - Information technology services
Keywords
PSU swap
IT consulting
system updates
UPS testing
web services
network support
cloud services
equipment audit
gap analysis
patch management
RAID array check
SAN cable repair
IT outsourcing
IT operations management
power supply test
system provisioning
NIC board replacement
help desk support
customer support panels
24/7 user assistance
software development
cybersecurity support
system monitoring
software servicing
application maintenance
IT lifecycle support
RAID rebuild test
firmware recovery
RAID controller fix
hardware replacement
server memory repair
service request handling
IT software maintenance
IT backup services
live chat help modules
firmware patch apply
cooling unit replacement
use case modeling
feasibility validation
help desk services
network card diagnostics
digital transformation
rack PDU inspection
server rack servicing
technical support
equipment labeling
IT system support
SAN volume health check
application upkeep
multi-tier helpdesk
network administration
system board swap
hardware diagnostics
network switch check
system integration
user support ticketing
UPS battery calibration
software customization
call logging tools
incident logging system
server management
remote IT support
ongoing software care
server fan replacement
corrective maintenance
backup hardware check
hardware fault diagnosis
requirement traceability
service desk operations
preventive maintenance
storage expansion setup
equipment refurbishment
requirement validation
requirements elicitation
functional specification drafting
technical troubleshooting interface
issue resolution scripting
IT infrastructure management
system requirement sign-off
infrastructure maintenance
help interface development
software error resolution
support team coordination
blade server firmware update
technical support channels
multilingual help features
motherboard solder repair
requirement prioritization
issue resolution workflow
stakeholder requirement workshops
real-time user assistance
Workflows
Status :
Procedure :
Suitable for SME :
Nationwide :
Assign to :
Tender Progress :
Details
Notice Type :
Tender Identifier :
Tenderbase ID :
Low Value :
High Value :
Buyer Information
Name :
