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Justice-wide Intermediary Services
Descriptions
The MoJ is currently exploring the future of intermediary services provision and invites the market to participate in preliminary market engagement, prior to any procurement process.
The MoJ is exploring how these services may be delivered across the Ministry and the wider justice sector. Services being considered include those currently provided under the HMCTS Appointed Intermediary Services Frameworks (HAIS) and the Witness Intermediary Scheme (WIS), in addition to ad hoc intermediary services provided to support His Majesty's Prison and Probation Service (HMPPS) and the Parole Board.
You can find out more about the current HAIS arrangements at: https://www.gov.uk/guidance/hmcts-intermediary-services#about-hmcts-intermediary-services
You can find out more about the current Witness Intermediary Scheme at: https://www.gov.uk/guidance/ministry-of-justice-witness-intermediary-scheme
Intermediaries are impartial communication specialists whose primary responsibility is to enable complete, coherent and accurate communication with vulnerable witnesses, defendants and parties in the justice system, in order to improve the quality of evidence and facilitate the vulnerable person's understanding and participation in the proceedings.
The role of an intermediary includes making an assessment and reporting, orally or in writing, about the communication needs of the vulnerable person and the steps that should be taken to meet those needs. It also includes implementing those measures, at a court hearing or interview, for example at a solicitor's office or police station.
Timeline
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Tender Regions
CPV Codes
75231100 - Law-courts-related administrative services
75230000 - Justice services
75241100 - Police services
Keywords
judicial administration
court operation support
legal system management
public prosecution coordination
justice policy implementation
court procedural services
judiciary framework operation
court registry management
case file processing
judicial clerical support
court documentation handling
legal filing services
administrative justice coordination
criminal investigation support
patrol operations
public order policing
traffic enforcement
police station administration
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
