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KCL-00000951 — Telephony Service Requirements.
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Descriptions
There are 3 types of telephony-related product/service that King's require:1. Maintenance;2. Supply;3. Consultancy.Maintenance refers to the support of existing and new telephony products that King's operate, and includes on-site engineers; hardware and software maintenance; break/fix; telephony administration; troubleshooting; manufacturer-backed support for bug fixes; software updates; technical advice; project work.Supply refers to the procurement of telephony hardware, software, and license items, including pre-sales support, quotations, ordering, and delivery.Consultancy refers to larger, more complex telephony configurations that could include design work; new installations; complex telephony engineering tasks; and other types of work package.Maintenance and Supply will be awarded to a single supplier, for an initial contract duration of 3 years, extendible to 5 years, and breakable before then should the supplier not meet the requirements.Consultancy may be awarded to more than 1 supplier, for an initial contract duration of 3 years, extendible to 5 years, and breakable before then should the Supplier not meet the requirements.
Timeline
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Tender Regions
CPV Codes
64210000 - Telephone and data transmission services
32500000 - Telecommunications equipment and supplies
Keywords
telecommunications equipment
telecom supplies
communication devices
network hardware
telecom gear
supply components
fixed-line voice service
business internet access
enterprise data link
digital telephony provision
VoIP connection service
data circuit leasing
broadband telephone service
point-to-point data transfer
internet trunk service
corporate voice-data link
Tender Lot Details
2 Tender Lots
Workflows
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Possible Competitors
1 Possible Competitors
