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Kia Motors (UK) Ltd — Customer Contact Centre.
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Descriptions
A Brief Overview of Requirements for Kia Motors (UK) Ltd Customer Contact CentreThe chosen supplier will:— Facilitate a UK based outsourced customer contact centre (CCC) for Kia Motors (UK) Ltd (KMUK);— Have experience and a proven track record o ....see more
Timeline
Published Date :
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Tender Regions
CPV Codes
Keywords
customer care
CRM calls
issue resolution
client support
client relations
customer support
service recovery
service desk
after-sales care
inbound/outbound calls
customer interaction
multi-channel support
helpdesk call centre
customer-care services
care coordination
relationship maintenance
help desk services
call handling services
call queue management
telemarketing operations
proactive support
consumer assistance
call centre services
account management
service follow-up
after-sales support
customer services
customer contact management
service experience management
contact centre operations
Workflows
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Details
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Buyer Information
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