Last Years of Life Service.

Descriptions

Social services. To provide a service for people in the last year of life that enables them to remain at home as long as possible, if that is their choice, improves their experience of local services and supports them / their carers to have the best quality of life possible.Objectives:Access and integration.— To work closely with hospitals and GP's in Tower Hamlets to identify people for service input;— To engage socially isolated older people who may traditionally be reluctant to accept help and support - particularly from the statutory sector;— To signpost and refer people into support services provided by local NHS, local Government and voluntary sector at the earliest opportunity; and— Work with other service providers to provide seamless care.Needs assessment.— Understand people's requirements in their last years of life.Support.— Provide a befriending service;— Provide practical help in the home that is not covered by social services;— Provide carer's support enabling the carer to have short term ‘care-free' time; (i.e. a few hours per week); and— Provide holistic support e.g. therapeutic servicesPrevention.— To protect the health and wellbeing of both cared for people and their carers through befriending, practical and emotional supportPatient / care experience.— To improve the experience of service users and their carers;— To generate feedback from carers and cared for people on their needs and the degree to which local services are accessible, equitable and appropriate3.2 Service description/care pathway.— The service will be provided by a team of dedicated, trained support workers. They will provide the service to clients at home and at other venues over a specified time period.— The service will provide both emotional and practical support to adults in their last years of life in their own homes targeting, but not exclusively, the isolated person.— Referrals will be accepted from professionals, clients and their carers and other organisations providing a service to the client. They can be sent through by fax, telephone or email.— Service in operation 8:00 am - 8:00 pm, 7 days a week.Objectives:Access and integration.— To work closely with hospitals and GP's in Tower Hamlets to identify people for service input;— To engage socially isolated older people who may traditionally be reluctant to accept help and support - particularly from the statutory sector;— To signpost and refer people into support services provided by local NHS, local Government and voluntary sector at the earliest opportunity; and— Work with other service providers to provide seamless care.Needs assessment.— Understand people's requirements in their last years of life.Support.— Provide a befriending service;— Provide practical help in the home that is not covered by social services;— Provide carer's support enabling the carer to have short term ‘care-free' time; (i.e. a few hours per week); and— Provide holistic support e.g. therapeutic services.Prevention.— To protect the health and wellbeing of both cared for people and their carers through befriending, practical and emotional supportPatient / care experience.— To improve the experience of service users and their carers;— To generate feedback from carers and cared for people on their needs and the degree to which local services are accessible, equitable and appropriate.3.2 Service description/care pathway.— The service will be provided by a team of dedicated, trained support workers. They will provide the service to clients at home and at other venues over a specified time period.— The service will provide both emotional and practical support to adults in their last years of life in their own homes targeting, but not exclusively, the isolated person.— Referrals will be accepted from professionals, clients and their carers and other organisations providing a service to the client. They can be sent through by fax, telephone or email.— Service in operation 8:00 am - 8:00 pm, 7 days a week.