Closed

LCCITS140020 Cross Council Web Chat System.

Descriptions

Leeds City Council see Channel Shift (supporting customers to self-serve) as a key driver for both savings and improving the customer experience. The key ‘channel' for self-service is to be the website. Accordingly, Leeds City Council (LCC) sees su ....see more

Timeline

Published Date :

28th Oct 2014 11 years ago

Deadline :

24th Nov 2014 11 years ago

Contract Start :

N/A

Contract End :

N/A

Tender Regions

Keywords

softphone app

PC call manager

IT systems

tech assistance packages

digital signage tool

voice memo recorder

full-cycle IT support

managed systems support

screen-share initiator

multimedia messaging app

rich media editor

desktop VoIP client

chat overlay interface

digital solutions

enterprise software

application software

content encoding suite

IT support framework

packaged applications

media sharing client

+15 more

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Workflows

Status :

Closed

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk