Leicestershire County Council Accounts Receivable Consultancy Service

Descriptions

Leicestershire County Council Accounts Receivable Consultancy Service As part of an extensive transformation programme the Council is seeking ways to develop services and deliver both cash and non-cash savings. An opportunity has been identified to modernise and improve accounts receivable services for the Council and for shared services areas. The aim will be to improve operations and end to end procedures, and thereby transform collection of Adult Social Care and other Council sundry debt. The service does not include what is commonly referred to as bailiff services. It aims to provide the following benefits: ?Improve our service user experience by providing more choice and control to them ?Assist with Care Act 2014 compliance ?Contribute to the Council?s Medium Term Financial strategy ?Increase productivity, deliver cash and efficiency savings ?Maximise income due to the Council ?Minimise write offs ?Reduce debts going to query ?Provide sustainability to tackle an inevitable increase in service user debt through changes in demographics and legislation The Council seeks one organisation that can provide the services specified below on an as required basis. The Council requires a no fuss, hands-on approach that appreciates the specific requirements of the public sector. The Service Provider must bring practical solutions to bear in order to modernise the Council?s approach to Accounts Receivable operations and drive the recovery of debt owed to the Council Duration The service specification covers a variety of work areas that the Council anticipates will need to be undertaken over the next 6-24 months. The Council is looking to establish a ?call-off? arrangement under the terms and conditions in established in the Invitations to Tender. The initial Contract Term will commence on 4th January 2016 and end on 3rd January 2018. The success of the service will be reviewed prior to the end of the initial Contract Term (after two years) and a decision will be made whether to extend the delivery of the service for periods up to twenty-four months. The Council reserves the right to procure additional services from alternative suppliers for services both within and outside the scope of this agreement. Details of the service requirements, terms and conditions and procurement process can be obtained from the East Midlands Tenders Portal. This portal will be used to manage the tender process with a deadline for tenders being 12 noon on Friday 30th October 2015.