Mailing and Fulfilment

Descriptions

NHS Blood and Transplant (NHSBT) is inviting interested suppliers to take part in an early market engagement exercise for the provision of Direct Marketing, Print, and Fulfilment Services.

This exercise aims to gather information on market capability, innovation, and indicative pricing to help shape a future procurement. NHSBT delivers large-scale donor communications to support recruitment and retention across blood, platelet, plasma, stem cell, and organ donation programmes.

The scope may include:

Print management, fulfilment, and mailing of donor communications

Secure handling of personal data and GDPR compliance

Postal management and performance reporting

Support for digital and hybrid communication channels

Sustainability, social value, and continuous improvement initiatives

Suppliers are invited to complete a short capability questionnaire covering experience, service capacity, data handling, innovation, quality standards, and indicative cost models.

This engagement is conducted under the Procurement Act 2023 as a preliminary market engagement activity.

It is for information only and does not form part of a procurement process. Participation will not confer any advantage in any future competition.