Awarded
Maintenance Support Contract for Mitel 3300 Telephone System
Descriptions
"24/7/365 maintenance contract for the hardware, software and support of a MITEL 3300 telephone system across six sites in Norfolk. 24/7 cover for major faults only. Winning contractor will be required to provide an engineer onsite once a month for whatever purposes the Trust requires (this may cover training, assistance with configuration etc)."
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Tender Regions
East of England
CPV Codes
72261000 - Software support services
50334000 - Repair and maintenance services of line telephony and line telegraphy equipment
Keywords
PSTN line diagnostics
telegraph line overhaul
circuit board repair
copper wire splice fixing
terminal block maintenance
signal path calibration
line isolation test
junction box servicing
public telephone repair
legacy telegraph gear restoration
software troubleshooting
version patching services
user inquiry handling
bug ticket processing
license management support
feature request coordination
long-term software upkeep
SLA management
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
