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Managed Business Support Services – Preliminary Market Engagement

Descriptions

The Northern Ireland Tourist Board trading as Tourism Northern Ireland (TNI) (“the Client”) wishes to appoint a Supplier to provide a Managed Business Support Service to the Tourism Industry. The Tourism Action Plan launched in January 25 outlines a strategic goal of growing the value of tourism to £2b per annum by 2035 supporting strategic growth of tourism over the next 10 years. The procurement of a Managed Business Support Provider will enable Tourism NI to adopt a flexible mechanism to deliver a wide range of tailored tourism business support and learning to the NI tourism sector. Support may include 1-1 mentoring, group mentoring, learning and development programmes, and also include content creation for online learning courses delivered via ‘ an eLearning platform, with the aim of creating end-to-end business support on behalf of Tourism NI (TNI) in a number of bespoke, strategic areas. The Managed Service will include facility for local authorities and government departments to draw down on procurement terms. Tourism NI has successfully used a similar Framework to deliver a wide range of tailored tourism specific support, mentoring and expertise to tourism businesses since 2019 . The recipients of such support, engaged through hundreds of specific projects, has included private sector tourism SMEs, local government organisations, third sector and sectoral representative bodies, with access to 190 or so mentors / experts. The framework has been considered to have been successful across key user groups such as Tourism NI, stakeholders and individual tourism businesses. The Managed Service Framework therefore has been an instrumental tool in supporting Tourism NI rapidly adapt to the changing needs of the tourism industry. Delivery ranges from 1-1 to 1-many mentoring programmes both in person and online delivery, focusing on key areas such as Sustainability, Innovation, Digitisation, Marketing and other areas. -The mentoring programmes may include business audits, the development of action plans, sector specific learning and content development.

Engagement

Tourism Northern Ireland will be hosting Market Engagement Days at their offices in Belfast (Wednesday 2nd April am) and via Microsoft Teams (Thursday 3rd April pm) for suppliers interested in finding out more. The procurement process will be managed by Northern Ireland’s Construction Procurement Delivery (CPD). Agencies interested in attending the Market Engagement Days are asked to email ssdadmin.cpd@finance-ni.gov.uk by 5pm on Friday 28th March 2025 @ 5pm. Please note that appointments will be scheduled on a first come basis and will last a maximum of 45 minutes. A maximum of 3 people per supplier should attend

Timeline

Published Date :

7th Mar 2025 10 months ago

Deadline :

3rd Apr 2025 9 months ago

Contract Start :

22nd Jul 2025

Contract End :

21st Jul 2028

Tender Regions

Keywords

skills workshops

educational courses

engineering strategy

learning path creation

top-level consultancy

executive consulting

professional development

curriculum design

leadership advisory

specialised instruction

sector focused education

vocational training

corporate training

applied skills coaching

design refinement

professional training

training programs

market entry strategy

course structuring

executive coaching

technical skill training

workforce education

skills training modules

management consultancy

lifecycle analysis

program customization

academic instruction

consultancy engagement

learning solutions

education services

expert training programs

niche skill development

prototype consulting

employee development

instructional planning

enterprise growth advice

learning course delivery

lifelong learning

production optimization

management support

vocational instruction

business performance consultancy

business development consultancy

business strategy support

startup development counsel

training program development

corporate governance advisory

business scaling consultancy

educational content planning

tech transformation consulting

industry specific training

partnership development services

innovation process guidance

management process review

specialist certifications

job competency development

process development planning

business advisory services

advanced professional workshops

accredited training services

training delivery services

strategic management advice

corporate strategy consulting

business planning support

technical development advice

general management consultancy

commercial expansion support

capacity building programs

structured learning programs

investment readiness advice

revenue growth strategies

organizational development

industrial growth strategy

technical mastery training

Tender Lot Details & Award Criteria

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Workflows

Status :

Closed

Procedure :

N/A

Suitable for SME :

Yes

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

PIN

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk