Open Closing in a 1 month
Provision of Friends and Family Test
Descriptions
THIS IS A PRELIMINARY MARKET ENGAGEMENT ACTIVITY
Queen Victoria NHS Foundation Trust is seeking to understand whether there are any organisations that are interested in providing a Friends and Family Test Service.
The successful provider would be expected to provide a web based software solution for the design, compilation, administration, analysis and reporting of the Friends Family Test questionnaire.
Organisations are requested to express an interest by sending a short introductory email to qvh.procurement@nhs.net by 5pm on 20th January 2026
Please note: This is a preliminary engagement exercise designed to gather insight and test feasibility before any formal procurement. It will help inform our business case and plans but will not in any way influence the outcome for future tender opportunities. At this stage, no commitment is being made by the Trust to procure any services.
Timeline
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Tender Regions
CPV Codes
48000000 - Software package and information systems
64212100 - Short Message Service (SMS) services
79311000 - Survey services
79311300 - Survey analysis services
Keywords
software package and information systems
application software
IT systems
enterprise software
packaged applications
digital solutions
text message delivery
SMS gateway service
bulk text messaging
mobile SMS notification
two-way messaging service
SMS alert provision
SMS campaign service
mobile text alerting
SMS broadcast system
text communication service
survey services
questionnaire design
sample surveys
opinion surveys
data collection
field surveys
online surveys
telephone surveys
survey implementation
survey data gathering
survey analysis
data interpretation
survey data analytics
statistical survey reporting
quantitative analysis
results evaluation
survey findings synthesis
data modeling
respondent data processing
analysis of survey outcomes
Tender Lot Details
2 Tender Lots
Workflows
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Possible Competitors
1 Possible Competitors
