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Market Engagement Questionnaire for the Provision of an Adult Social Care Case Management System for the Isle of Wight Council
Descriptions
The Authority is looking to procure an Adult Social Care Case Management System and it willneed to deliver multiple benefits, including, but not limited to:• Providing an intuitive, responsive user experience appropriate to all stakeholders• Providing appropriate Availability, Access, Authentication and Authorisation (AAA)• Meeting Statutory and Care Act 2014 and CQC obligations• Enabling effective engagement, participation, and collaboration between all stakeholders• Flexible and innovative, supporting the future aims and objectives of IWC businessprocesses• Delivering effective and efficient continuous improvement to meet the ongoing growth andchanges of the industry and service• Delivering meaningful, intuitive and timely integrated data and content by:a) achieving a ’360 view’ of the individualb) including content and documents that are relevant to the individual;c) inform key decisions through powerful business intelligence, analytics and interactivereporting;d) support a reporting function to produce a range of statutory, standardised and ad hocintelligent reports with clear visualisation;e) enable faster decision making by reporting against real time information• Providing a knowledge management tool to share experience and knowledge across thecustomer facing teams• Enabling effective analysis, modelling and planning• Enabling the pro-active resolution of service issues and providing good quality support,performance & reliability.• Compliant with GDPR including the right to be forgotten• Flexibility to allow edits or redesigns of assessment templates and other forms internally.• Enable effective data communication and interoperability with partners in the NHS andother local organisations.• Must be able to provide data as API’s to support internally developed ICT applications andsystems.• Appropriately secure in all aspects for the sensitivity of the information held.Please note re II.1.4 - this is likely to be a combination of Services and Supplies
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CPV Codes
48000000 - Software package and information systems
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Possible Competitors
1 Possible Competitors
