Closed
Market Testing for Home Office English Language Testing (HOELT) Services: Fourth Request for Information
Descriptions
The Secretary of State for the Home Department, through UK Visas and Immigration (UKVI), is reviewing options for the future procurement of a Home Office English Language Test (HOELT), to be delivered in the UK and internationally.
Some immigration routes require applicants to demonstrate English language proficiency. The HOELT will assess speaking, listening, and, where applicable, reading and writing skills between CEFR levels A1 and C1.
UKVI intends to procure a Home Office-branded test with two core elements:
1. Test Provision
The supplier will be responsible for:
• Developing, maintaining, and updating the test content
• Providing a secure test delivery system
• Marking tests, returning verified results, and conducting post-test verification
• Evaluating and moderating test performance
• Performing robust anti-fraud checks
• Securing independent assurance of test quality and integrity
2. Test Facilitation
The supplier will be responsible for:
• Operating an online platform for test booking and result delivery
• Establishing and managing global testing
• Providing trained invigilators
• Conducting secure ID verification and ensuring strict exam conditions
• Supporting audit processes to uphold security and delivery standards
Please note: that there are currently 268 test centres operating across 142 countries globally.
This 5th round of Market Engagement is being undertaken to gather supplier feedback on the draft requirements for HOELT, ensuring they are clear, proportionate, and achievable.
RFI 4 explored market capability and the maturity of remote testing solutions. Building on this feedback, the Home Office is exploring a 'Digital by Default' service, with remote proctoring as the primary mode of delivery and physical test centres available where remote solutions are not feasible.
Timeline
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Tender Regions
CPV Codes
72000000 - IT services: consulting, software development, Internet and support
79000000 - Business services: law, marketing, consulting, recruitment, printing and security
72212190 - Educational software development services
75131100 - General personnel services for the government
75110000 - General public services
32270000 - Digital transmission apparatus
72222300 - Information technology services
48190000 - Educational software package
Keywords
office support
IT consulting
legal services
LMS integration
web services
network support
cloud services
citizen services
signal encoder
IT outsourcing
IT operations management
system provisioning
marketing consulting
help desk support
general governance
software development
cybersecurity support
system monitoring
business services
e-learning application
digital transmitter
application maintenance
IT lifecycle support
municipal services
assessment software
IT backup services
data stream transmitter
civil service HR support
advisory services
educational ICT solution
help desk services
digital transformation
technical support
corporate support
national administration
teaching tools software
network administration
security services
system integration
software customization
printing services
professional services
server management
digital broadcast unit
public sector operations
training platform
recruitment services
service desk operations
governmental outreach
IT infrastructure management
staff performance tracking
workforce training management
community-oriented services
communication transmitter
workforce data management
infrastructure maintenance
training module programming
virtual classroom development
public sector recruitment
educational analytics tools
educational software package
government personnel vetting
administrative staffing coordination
government payroll administration
government support activities
e-learning platform development
multimedia instruction modules
interactive educational tools
student progress tracking
employee benefits processing
central authority functions
administrative assistance
public servant onboarding
Tender Lot Details & Award Criteria
2 Tender Lots
Workflows
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Buyer Information
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