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Melin Homes - Out-of-Hours Contact Centre Support 2022
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Descriptions
Melin Homes wishes to enter a contract to offer a single source solution to meet all our Out of our customer service needs.We require an out of hours call monitoring service that would operate on our behalf between the hours of 17:00pm and 08:00am Mo ....see more
Timeline
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Tender Regions
CPV Codes
48814400 - Clinical information system
48000000 - Software package and information systems
70333000 - Housing services
72253000 - Help-desk and support services
98513310 - Home-help services
79512000 - Call centre
48814200 - Patient-administration system
75123000 - Administrative housing services
79342300 - Customer services
72253100 - Help-desk services
48517000 - IT software package
79622000 - Supply services of domestic help personnel
Keywords
customer care
CRM calls
client support
in-home support
errand running
mobility help
client relations
service desk
IT systems
bed occupancy tracker
inbound/outbound calls
social housing support
medication reminders
customer support panels
IT service desk software
24/7 user assistance
customer interaction
patch management utility
residential estate care
multi-channel support
+90 more
Workflows
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Details
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Buyer Information
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