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Mersey Ferry On Board Café Concessions Catering Contract LOT 1A
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Descriptions
Mersey Ferries is one of the most recognisable symbols of the Liverpool City Region - a cultural icon with over 800 years of history on the River Mersey and an internationally known brand. Today the ferries serve more than 480,000 passengers a year, connecting tourists, commuters, local families, and school groups with one of the region’s most memorable visitor experiences. Operating daily sightseeing cruises, essential commuter services, and seasonal themed journeys, the ferries offer unrivalled views of Liverpool’s waterfront and play a major role in the city’s cultural and tourism landscape. With the introduction of a new vessel, the Royal Daffodil, in 2026 operating alongside the much-loved Snowdrop (Dazzle), Mersey Ferries is entering a period of renewal - and is seeking food and beverage partners who can match this ambition with creativity, professionalism, and a passion for hospitality.
The tender is structured across three lots, covering onboard catering, shoreside operations, and special event catering. Bidders may apply for one, two, or all three, with contract terms of 3 + 1 + 1 years.
Lot 1a – Onboard Café & Bar (Main Ferry Services)
Operation of the café and bar across daytime sightseeing cruises, commuter sailings, and seasonal evening and premium cruises on two vessels (Snowdrop and Royal Daffodil). The successful provider must offer high-quality, well-presented food and drink from small servery areas (no commercial kitchen), deliver smooth service in a mobile, variable-demand environment, maintain strong staff standards and compliance, and introduce creativity, sustainability, and themed experiences. 2024/25 turnover: £375k.
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Tender Regions
CPV Codes
55300000 - Restaurant and food-serving services
55330000 - Cafeteria services
55500000 - Canteen and catering services
Keywords
restaurant dining service
eatery meal provision
dine-in food offering
casual dining arrangement
culinary service operations
plated meal service
table dining establishment
restaurant catering service
food service provision
restaurant hospitality operations
self-service dining
communal food provision
staff canteen service
public cafeteria management
meal line serving
tray-based food service
lunchroom operations
school cafeteria setup
institutional meal hall
budget dining facility
canteen meal service
food delivery catering
institutional dining provision
mobile catering support
company canteen operation
mass meal supply
external catering provision
event meal catering
in-house food service
large-scale meal operations
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
