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Metrolink Operations and Maintenance

Descriptions

The Metrolink Tram System is the backbone of the Bee Network , Greater Manchester's integrated public transport network, and is of strategic importance to the economy of Greater Manchester, providing fast and frequent links across the region for employment, leisure and tourism.

The Metrolink assets comprise a fleet of 147 trams, over 100 km of track and overhead line, 99 stops, 2 depots and growing patronage of over 46 million passenger journeys per annum (March 2025). Metrolink is the largest light rail network in the UK.

Operation and management of the system is currently undertaken via one major contract let by TfGM. The maintenance and operations obligations for Metrolink are included within the Metrolink Operations and Maintenance Agreement (MOMA) with the current contract ending in July 2027.

Selecting the best provider of operation and maintenance services is critical to TfGM's continued success in the coming decade. The value of the operations and maintenance services is expected to be in the order of £1.9 billion over 11 years, with a potential to instruct additional capital works.

This notice is intended to inform potential tenderers that TfGM are now formally commencing the procurement process to appoint an operation and maintenance provider for 2027 onwards, and provide a timeline for the procurement.

The procurement will follow a 2 stage process under the competitive flexible procedure with an initial Procurement Specific Questionnaire (PSQ) stage from which a maximum of four tenderers will be progressed to the tender stage. Full details are provided within the PSQ, draft contract and draft Invitation to Negotiate (ITN ) which are freely and electronically available via the linked Pro Contract e Portal.

The successful tenderer, as an experienced operator and maintainer will also support TfGM in their procurement and delivery of Expansion Projects to the Metrolink System including new stops and new trams, new control systems and the development of future extensions. The successful tenderer will be responsible for delivering a step change in asset management that maximises the life of the existing assets and maximises the capacity of the services delivered with the existing assets.

 

Timeline

Published Date :

30th Jul 2025 Yesterday

Deadline :

24th Sep 2025 in a 1 month

Contract Start :

24th Jul 2027

Contract End :

24th Jul 2034

Tender Regions

Keywords

construction work

building construction

civil engineering

infrastructure projects

site construction

building sites

structural work

construction services

renovation work

public works

equipment repair service

preventive maintenance program

troubleshooting visit

onsite repair support

maintenance contract service

repair diagnostics

component replacement service

service schedule planning

emergency repair team

calibration service

city bus transit

municipal shuttle service

public coach operations

commuter bus routes

urban transport provision

mass transit bus service

road-based public transport

municipal bus network

scheduled transit service

passenger road transport

school bus service

patient transport vehicle

airport shuttle operation

employee transfer bus

tourism coach service

disability transport service

corporate shuttle provision

VIP transport service

event coach hire

special‑needs transit

city rail transit

suburban rail service

metro rail operations

transit rail commuting

passenger rail transport

rail network service

urban rail provision

rail passenger journey

public train operations

commuter rail line

energy management

utility efficiency

energy auditing

utility usage monitoring

energy optimization

energy cost control

building energy management

energy performance services

power usage analysis

efficiency improvement

site operations management

contractor scheduling

budget reconciliation

change order administration

resource planning

workflow optimization

risk mitigation planning

site logistics strategy

milestone target planning

cost overrun analysis

deliverable verification

contractor briefing

document control system

project communication coordination

contract closure process

rail track geometry evaluation

sleeper condition inspection

rail wear measurement

ballast profiling

point and crossing inspection

ultrasonic rail defect detection

track alignment surveying

rail tension testing

management-related services

organizational support

executive services

business support

operations coordination

administrative management

corporate services

general management consulting

governance support

managerial advisory

parking lot supervision

car park booking

vehicle access control

parking fee collection

space allocation management

facility security patrol

parking asset oversight

car park operations

lot maintenance coordination

parking policy enforcement

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Open

Assign to :

Tender Progress :

0%

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors