Awarded
Microsoft Office 365 Roll Out
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Descriptions
The purpose of this requirement is to provide appropriate and experienced resources from a third party supplier to roll out the Office 365 Suite to NHS Wales staff. This requirement has been expedited and escalated by the COVID-19 pandemic as the current working from home arrangements are not sufficient to sustain the volume of staff who now require the ability to work from home.
Timeline
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Tender Regions
CPV Codes
72611000 - Technical computer support services
72261000 - Software support services
72000000 - IT services: consulting, software development, Internet and support
72250000 - System and support services
71356300 - Technical support services
Keywords
technical support services
help desk support
infrastructure support
system support
operational troubleshooting
technical user guidance
IT consulting
software development
web services
network support
system integration
IT infrastructure management
digital transformation
cloud services
cybersecurity support
application maintenance
helpdesk services
technical support
software customization
IT outsourcing
end-to-end system services
IT support framework
infrastructure maintenance
integrated system operations
tech assistance packages
full-cycle IT support
user support coverage
managed systems support
reactive and proactive IT services
software troubleshooting
version patching services
user inquiry handling
bug ticket processing
license management support
feature request coordination
long-term software upkeep
SLA management
IT technical help
advanced system troubleshooting
hardware-level diagnostics
software crash resolution
critical failure response
system optimization services
technical configuration help
low-level OS support
device compatibility resolution
Tender Lot Details
2 Tender Lots
Workflows
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Possible Competitors
1 Possible Competitors
