Awarded

NCBI Smart Hub - Design & Development of the NCBI Smart Hub

Descriptions

NCBI’s vision is for people who are blind and vision-impaired to have the same opportunities, rights, and choices as others to fully participate in society.To support the further enhancement of our technology NCBI is issuing this RFP to relevant development and technology companies to develop a new Smart Hub which will deliver content and provide access to NCBI services to our Service Users (SUs). This Smart Hub will utilise Amazon Alexa Skills and Google Assistant Actions to access NCBI services, content and facilitate VoIP communications between service users and NCBI.

Timeline

Published Date :

3rd Aug 2021 4 years ago

Deadline :

19th Mar 2021 4 years ago

Tender Awarded :

1 Supplier

Awarded date :

N/A

Contract Start :

N/A

Contract End :

N/A

Tender Regions

Keywords

platform interconnectivity software

middleware

integration layer application

system bridge tools

IVR call routing system

voice menu software

telephony automation tool

speech-prompting engine

caller input interpreter

DTMF response system

self-service phone system

voice script designer

outbound call workflow

call reporting module

IT consulting

software development

web services

network support

system integration

IT infrastructure management

digital transformation

cloud services

cybersecurity support

application maintenance

helpdesk services

technical support

software customization

IT outsourcing

voice recognition

speech-to-text modules

acoustic model tuning

voice command integration

speaker identification

noise-cancellation interface

real-time transcription APIs

language model adaptation

IVR system programming

telephony menu flow design

voice prompt scripting

DTMF signal detection

call routing logic

speech recognition integration

call queue management

dynamic prompt generation

voicemail system coding

voice analytics module

enterprise IT module programming

backend service development

platform module coding

microservices implementation

system architecture modules

API gateway creation

backend scalability support

server-side logic design

integration adapters

IT toolchain development

codebase design

application logic creation

full-stack programming

agile development cycles

backend system structuring

frontend interface programming

version-controlled coding workflows

deployment scripting

integration with existing systems

post-install configuration

rollout planning

change management assistance

implementation success tracking

feature enablement setup

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Awarded

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Tender Progress :

0%

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors