Closed

New CRM Booking System - Ticketing Marketing and CRM System for The SHED Distillery

Descriptions

The SHED Distillery, is looking to have a common CRM/ticketing approach and a system that can be used across all elements of the business. A move to a new system at this stage must enable SHED Distillery to: • develop a more unified customer journey • gain better visitor insight and collect more marketing data • reduce the number of manual tasks and the potential for human error • have a fully integrated operation that is as automated as possible We are therefore interested in systems that can provide: • EITHER a comprehensive and seamless two-way integration with their current epos system - Meridian provided by Retail Integration • OR replace both the Meridian epos system and ticketing system with a single solution NB We will consider proposals that address either/both of the above options. • a future aim is also to integrate the chosen option with the woo commerce online shop. Indicative Budget up to 90,000

Timeline

Published Date :

2nd Dec 2021 3 years ago

Deadline :

4th Jan 2022 3 years ago

Contract Start :

N/A

Contract End :

N/A

Tender Regions

CPV Codes

48780000 - System, storage and content management software package

48000000 - Software package and information systems

48800000 - Information systems and servers

48150000 - Industrial control software package

48510000 - Communication software package

48625000 - Open systems operating systems

48215000 - Networking developers' software package

48219700 - Communications server software package

48331000 - Project management software package

30122100 - Digital offset systems

48300000 - Document creation, drawing, imaging, scheduling and productivity software package

48219100 - Gateway software package

48932000 - Entertainment software package

48220000 - Internet and intranet software package

48500000 - Communication and multimedia software package

48224000 - Web page editing software package

48610000 - Database systems

72222200 - Information systems or technology planning services

48450000 - Time accounting or human resources software package

48783000 - Content management software package

48481000 - Sales or marketing software package

30000000 - Office and computing machinery, equipment and supplies except furniture and software packages

48210000 - Networking software package

48200000 - Networking, Internet and intranet software package

48219300 - Administration software package

72245000 - Contract systems analysis and programming services

48420000 - Facilities management software package and software package suite

48482000 - Business intelligence software package

48920000 - Office automation software package

48480000 - Sales, marketing and Business intelligence software package

48312000 - Electronic publishing software package

48942000 - Calendar software package

48219000 - Miscellaneous networking software package

48400000 - Business transaction and personal business software package

72240000 - Systems analysis and programming services

48318000 - Scanner software package

48781000 - System management software package

48981000 - Compiling software packages

48611000 - Database software package

48100000 - Industry specific software package

48332000 - Scheduling software package

48983000 - Development software package

48773000 - Print utility software package

48600000 - Database and operating software package

48720000 - Bar coding software package

48311000 - Document management software package

48620000 - Operating systems

48511000 - Desktop communications software package

30121420 - Digital senders

72212442 - Financial systems software development services

48451000 - Enterprise resource planning software package

48222000 - Web server software package

48422000 - software package suites

48810000 - Information systems

48110000 - Point of sale (POS) software package

48445000 - Customer Relation Management software package

72212110 - Point of sale (POS) software development services

48333000 - Contact management software package

48700000 - Software package utilities

72200000 - Software programming and consultancy services

Keywords

keyboards

scanners

projection systems

shredders

office hardware

scan-to-email appliance

network scanner

digital document sender

cloud scan device

computer-to-plate press

short-run digital offset

hybrid print system

CI-press unit

software package and information systems

application software

IT systems

enterprise software

packaged applications

digital solutions

industry-specific software

vertical market application

specialised enterprise software

tailored industry IT solution

POS software package

retail cash register system

sales transaction software

point-of-sale system install

checkout software

industrial control software

factory automation system

process control application

SCADA package

production line control software

networking software package

internet intranet application

network services suite

web connectivity platform

networking software

LAN/WAN application

network protocol tools

connectivity services software

networking development software

network API toolkit

protocol development suite

network application SDK

miscellaneous networking software

general network utility application

network tools suite

assorted network operations software

gateway software package

protocol bridging system

network gateway application

data routing interface

administration software package

system admin tool

network management application

administrative control suite

telecom server software

SIP server tools

VoIP communications platform

message relay software

unified communications middleware

voice server controller

call processing software

IM server framework

session control applications

telecom integration server

corporate portal software

intranet CMS

enterprise web framework

internal communication tools

HTTP access control

public-facing web services

employee network suite

digital workspace software

internal DNS manager

cross-domain portal system

HTTP server engine

reverse proxy tools

load balancing web host

SSL-enabled server software

CGI execution platform

Apache alternatives

static file server

dynamic content handler

TLS termination point

web daemon software

HTML authoring tool

WYSIWYG web editor

CSS layout builder

responsive design software

JavaScript editing environment

meta tag editor

drag-and-drop website builder

browser preview interface

site structure manager

front-end design toolkit

office suite software

vector drawing tools

raster image editor

digital calendar system

task planner software

document layout platform

spreadsheet creator

desktop publishing solution

presentation builder

productivity dashboard

electronic filing system

document archiving software

records management suite

digital document repository

metadata-driven DMS

version control software

compliance document storage

workflow-enabled DMS

enterprise document platform

secure document library

e-book publishing tool

digital layout software

e-magazine creator

interactive publication platform

XML-based publishing suite

web-content publisher

digital catalog maker

multi-format publishing system

online journal software

EPUB creator solution

document scanning suite

OCR feeder control

duplex scanning software

image capture interface

scanner driver software

batch scan processor

scanner calibration tool

flatbed scanner utility

sheet-fed scanner app

TWAIN interface support

work breakdown structure tool

risk tracking module

budget forecasting engine

stakeholder communication interface

Gantt chart planner

project dashboard

issue tracking system

milestone tracking software

collaboration workspace

project document repository

shift roster planner

appointment booking tool

resource timetable engine

staff scheduler

time-slot allocation software

recurring schedule manager

availability calendar interface

meeting slot coordinator

duty-roster generator

automated schedule optimizer

address book software

client database manager

lead tracking system

interaction history tool

contact tagging engine

relationship mapping software

CRM light interface

duplicate detection module

email integration tool

contact import/export utility

invoicing and billing suite

payroll processing tool

time & expense tracker

CRM module

electronic signature engine

quoting software

personal finance tracker

business analytics dashboard

supplier management tool

financial record-keeping software

building maintenance scheduler

asset lifecycle manager

space planning tool

energy usage tracker

predictive maintenance platform

vendor contract manager

facility booking system

safety audit dashboard

HVAC control integration

CMMS suite

integrated software suite

modular application bundle

enterprise software package

cross-functional platform

multi-module software bundle

all-in-one solution

unified business suite

plug-in enabled suite

composite software system

scalable application package

CRM platform

lead nurturing tool

customer profiling engine

sales pipeline tracker

opportunity management system

client interaction log

marketing automation suite

customer dashboard UI

contact segmentation tool

customer feedback analyzer

timesheet tracker

attendance recording tool

leave management system

workforce scheduling module

overtime calculation engine

resource utilization dashboard

shift scheduling app

employee time audit tool

payroll period integration

labor cost analyzer

ERP suite

integrated enterprise system

modules orchestration engine

supply chain planner

procurement module

financial backbone platform

HR integration interface

manufacturing execution system

business process automation

inventory-finance link

sales pipeline tool

lead analytics platform

campaign performance tracker

BI dashboard software

customer segmentation engine

ROI analysis tool

competitor intelligence suite

market trend predictor

sales forecasting engine

CRM lead manager

email marketing tool

ad campaign optimizer

customer engagement tracker

promotional content manager

sales funnel software

marketing calendar tool

prospect nurturing engine

loyalty program software

outbound campaign platform

data warehousing tool

OLAP analysis engine

KPI visualization suite

predictive analytics software

BI reporting platform

performance monitoring dashboard

executive insight tool

data mining software

scorecarding tool

decision support system

multimedia presentation suite

rich media editor

streaming communication tool

broadcast content creator

interactive media platform

audio-video integration software

media sharing client

content encoding suite

cross-format media converter

digital signage tool

instant messaging client

unified communications tool

presence status manager

text/voice/chat platform

internal messaging hub

notification dispatcher

threaded conversation interface

real-time alert system

communication history tool

message encryption client

softphone app

desktop VoIP client

integrated audio-chat tool

PC call manager

voice memo recorder

contact presence indicator

multimedia messaging app

desktop conferencing tool

chat overlay interface

screen-share initiator

database engine software

operating system suite

system core software

database‑OS integrated package

storage management OS

kernel-level database toolset

transaction-capable OS

file system manager

backup-ready OS

system utility bundle

relational database system

SQL server platform

NoSQL database engine

high‑availability database cluster

data replication system

enterprise DBMS

database analytics engine

transactional database system

geodatabase platform

distributed database software

relational DB engine

SQL query processor

database schema designer

indexing optimizer

backup/recovery manager

ACID transaction handler

data export tool

performance tuner

data migration utility

stored-procedure editor

system kernel software

hardware abstraction layer

process scheduler

device driver interface

security subsystem

user account manager

system logging module

virtualization support

OS update mechanism

POSIX-compliant OS

open-source kernel

cross-platform OS

UNIX compatibility layer

modular system services

package manager integration

system daemons control

open API framework

open security patches

community support platform

system utility suite

maintenance toolset

cleanup utility

performance optimizer

disk defragmenter

registry cleaner

scripting toolkit

automation utility

diagnostic toolset

system enhancement software

barcode generation tool

label design software

QR code creator

barcode scanner interface

inventory tagging app

label print manager

GS1 compliant encoder

barcode font library

symbology converter

automated label batch tool

print job scheduler

printer queue manager

duplex print configurator

print preview engine

watermark generator

printer tray selector

PDF printer interface

batch print controller

layout scaling tool

print margin adjuster

enterprise storage manager

file lifecycle tracker

document indexing engine

system configuration suite

digital content manager

RAID control software

network storage handler

backup scheduling tool

access control module

metadata manager

resource monitoring tool

process control dashboard

task automation suite

system alert engine

configuration compliance checker

patch deployment software

IT asset monitor

system event logger

performance tuning utility

web content editor

digital asset manager

CMS workflow engine

version control CMS

taxonomy manager

content personalization module

metadata tagging system

multimedia content portal

editorial review workflow

publication scheduling tool

enterprise information platform

server infrastructure management

data center orchestration tool

server virtualization manager

client-server middleware

high-availability system platform

server lifecycle manager

service monitoring dashboard

server provisioning engine

system deployment suite

information workflow system

data processing platform

knowledge management interface

transaction processing engine

automated decision system

BI interface module

content indexing engine

inter-system integration tool

reporting framework

enterprise data bus

office productivity suite

document workflow software

spreadsheet automation tool

presentation automation system

email-management interface

digital signature tool

office macro automation

template-driven document system

form automation suite

office integration toolkit

casual gaming suite

interactive multimedia app

digital storytelling platform

edutainment package

children's entertainment software

desktop entertainment app

virtual pet simulator

family game pack

mood lighting screensaver

interactive art software

digital planner tool

appointment scheduler app

shared calendar platform

event reminder system

calendar synchronization utility

timeline visualizer

meeting invitation manager

recurring event handler

multi-calendar aggregator

availability checker

code compilation system

build optimizer tool

incremental compiler engine

multi-language compiler

optimization level selector

debug-symbol generator

bytecode compiler suite

cross-platform compile toolchain

compile-time error checker

build log analyzer

IDE platform

code refactoring tool

plugin extension interface

project scaffolding wizard

version control integration

test harness starter kit

integrated debugger

code templates library

build-and-run launcher

code analyzer plugin

software programming

software consultancy

custom software development

systems analysis

application engineering

solution architecture

software integration

coding services

requirements analysis

POS system programming

retail checkout solutions

payment terminal integration

transaction handling software

sales analytics modules

customer interface development

barcode scanning integration

touchscreen POS UI

multi-store POS support

loyalty program integration

financial systems integration

ledger software

payment processing platform

treasury management modules

accounting information system development

financial data interchange

real-time transaction systems

audit trail implementation

financial reporting automation

compliance-driven architecture

IT implementation planning

capacity and resource planning

infrastructure design

project roadmap creation

release planning

contingency planning

business continuity consulting

scalability modeling

deployment planning

infrastructure optimization

system requirement mapping

data structure analysis

functional specification drafting

software architecture modeling

backend logic coding

process flow optimization

technical feasibility assessment

programming language implementation

algorithm refinement

outsourced application development

contract-based system specification

remote system architecture consulting

subcontracted programming tasks

deliverables-based development

third-party requirement analysis

milestone-based software delivery

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Closed

Procedure :

1. Open Procedure (NON OJEU)

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

CONTRACT

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors