Awarded
NEW Devon — Non Emergency Patient Transport Service.
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Descriptions
The Department of Health defines non-emergency Patient Transport Services (NEPTS) as the ‘non-urgent, planned, transportation of patients with a medical need for transport to and from a premises providing NHS healthcare and between NHS healthcare providers’.This encompasses a wide range of vehicle types and levels of care.Devon is the third largest county in England, covering 2 534 square miles. The county has over 750 000 residents, with a higher proportion of older people than the national average. It is also 1 of the most sparsely populated counties, with few large settlements and a dispersed rural population. The transport network is limited which results in considerable travel times, proving a barrier to access for many residents and an operational challenge for Providers.The NEPTS contract spans the area covered by Devon County which includes 1 local authority, 2 Clinical Commissioning Groups (NHS South Devon and Torbay CCG and NHS Northern, Eastern and Western Devon CCG) and 4 acute providers.NEW Devon CCG is actively partnering with Devon County Council in a 3 year Total Transport Project, which will be examining synergies between the different strands of public-sector transport in Devon. Patient Transport in Devon is an integral part of that work and providers will be part of the multi-organisational Transport Forum chaired by Devon County Council.We are seeking to tender the Non-Emergency Patient Transport Service (NEPTS) for all patients registered with a Devon GP. In constructing the tender we have taken steps to ensure that there is an attractive, clear and robust specification and workload for bidders to respond to.— We have removed the bulk high volume car-journeys from the system by looking to let the Frequent-Attendees Car Service as a separate lot through Devon County Council's Dynamic Purchasing System (DPS).— We have focused the NEPTS contract on the core ‘traditional’ PTS workload looking to utilise multi-use vehicles to deliver an efficient and effective service.— Out of area patients and the smaller volumes between midnight and 7:00 will be let outside of the main NEPTS contract, through DPS, allowing bidders to choose whether they wish to add these parts onto the main NEPTS contract or not.— A booking service in partnership with the Local Authority will deal with initial contact from the public and manage the first line of authorisation and eligibilityWe are actively seeking flexible and solution-orientated companies who are keen to make a positive mark in the NEPTS market.Our 3 key success factors to achieve from this procurement are:1 — Provision of a quality, flexible and responsive service;2 — Excellent communication to establish strong relationships with key stakeholders;3 — Sustainability. We want to work with a provider who will become our partner in delivery of an improved system.Further insight about the pressures we face, the challenges and the key drivers that move us can be found here in the joint strategic needs assessments for both CCGS.NHS Northern, Eastern and Western Devon Joint Strategic Needs Assessmenthttp://www.devonhealthandwellbeing.org.uk/wp-content/uploads/2015/06/JSNA_Devon_Overview_2015.pdfTorbay and South Devon CCG Joint Strategy Needs Assessmenthttp://www.southdevonandtorbayccg.nhs.uk/resources/Documents/bcf-14-south-devon-and-torbay-joint-strategic-needs-assessment-jsna.pdfFull details of the specification, activity, scope and requirements can be found in the specification.
Timeline
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Tender Regions
CPV Codes
60140000 - Non-scheduled passenger transport
85110000 - Hospital and related services
85143000 - Ambulance services
60130000 - Special-purpose road passenger-transport services
34114122 - Patient-transport vehicles
34115200 - Motor vehicles for the transport of fewer than 10 persons
85100000 - Health services
60000000 - Transport services (excl. Waste transport)
Keywords
hospital care
microbuses
emergency care
hospitalization
event coach hire
outpatient care
medical services
ambulance crew services
on call group transport
healthcare facilities
community transport vans
patient care provision
special-route coach hire
tourism coach service
healthcare shuttles
irregular route transit
VIP transport service
school bus service
24/7 ambulance response
mini passenger vehicles
transit route operation
small passenger vehicles
patient transport
surgical operations
diagnostic services
special event transport
road passenger transport
employee transfer bus
EMS ambulance service
general freight shipment
health assessments
ad hoc shuttle service
inpatient treatment
hospital ward support
hospital infrastructure
light transport vehicles
air ambulance support
specialist consultations
therapeutic treatments
stretcher transport
non-emergency transport
outpatient departments
special needs transit
clinical services
clinical healthcare
emergency ambulance
preventive health services
non-waste transport service
stand by passenger transfer
logistics delivery service
haulage logistics service
transport network provisioning
cargo transport management
patient-transport vehicles
transport vehicle operation
ad hoc passenger transfers
motor vehicles for the transport of fewer than 10 persons
mobility assistance vehicles
specialist medical services
disability transport service
non-emergency medical transport
corporate shuttle provision
transport planning service
advanced life support ambulance
medical transport vehicles
patient transport vehicle
medical emergency transport
airport shuttle operation
transport for private occasions
charter transport services
critical patient transfer
temporary passenger logistics
Workflows
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Details
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