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New EPOS system for Pembroke Castle Shop and Cafe
Descriptions
Pembroke Castle is a medieval heritage site and visitor centre that also has a gift shop and café within its grounds. It attracts approx 90,000 visitors per year, mostly during the school holidays and summer tourist season. It also hosts a number of events for which it sells tickets online through the website and through the Castle Gift Shop. The Castle is managed by Pembroke Castle Trust which is a private charitable trust.The Gift Shop sells high quality gifts, books, toys and jewellery items to the castle visitors. It is also the main entrance point for all visitors and handles the admission of visitors. As visitors enter the castle they are encouraged to Gift Aid their entries which is a financial boost to the castle.The Castle Café is within the castle grounds and offers a range of food and drink options to the castle visitors.We are looking to install an EPOS (electronic point of sale) system that will be used across the venue. At present we operate on a stand-alone touch screen system which is not linked to any stock control software and is not connected to the internet.In particular we will need the system to perform the following functions.1.Ability to take Gift Aid Admission transactions and capture the visitor information that the inland revenue require for us to claim the gift aid donation. Potentially linked to a postcode search database to make transactions swift and accurate.2.Prompt the cashier to offer Gift Aid entry while conducting each transaction.3.The ability to export the gift aid admission details and data into a spreadsheet that can be sent on to the Inland Revenue each month.4.Internet based tills that can connect to a back of office software stock control system5.Bar-code scanning6.Ability for ticket sales and shop item sales to be taken on the same till.7.Ability for staff to log in individually.8.We would like to issue branded tickets for admissions.9.Ability to adapt the system to serve the Café offering members discounts on food and drink items etc.10.A printer for creating our own bar code labels for shop items that do not have bar codes.11.The ability to log Annual Members details, name, address, email, photograph etc.12.The ability to create a plastic Annual Membership Card which will be given to each member, this card should be capable of initiating discount in shop and café.13.The ability to scan a bar code or strip on the Annual Membership Card so that the Members can be logged on the system when admitted.14.The till needs to display the photograph of each Annual Member as the card is scanned15.The system will need to prompt us as and when Memberships are due to expire.16.Full stock-taking and stock control ability through the back of office software.17.ability to link our online website ticket sales to the system.We are looking at the following timescale:•Tenders received by 15th September•Shortlist of tenders invited for interview 22nd September.•Interviews / presentations of three shortlisted tenders to take place by 6th October.•Successful company selected by 1st November.•Install and training to take place from 1st DecemberTo submit a tender we will need the following information1.Confirm that you can deliver all elements 1-12 as listed above.2.Confirm whether or not you will be able to deliver within the timescale outlined above.3.Offer a breakdown of approximate costs of equipment, training, travel, software and any licences required.4.Offer four relevant references with contact details that we can contact. Ideally they would have similar requirements to ours.NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at http://www.sell2wales.gov.uk/Search/Search_Switch.aspx?ID=13990.
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Tender Regions
CPV Codes
48000000 - Software package and information systems
72000000 - IT services: consulting, software development, Internet and support
30000000 - Office and computing machinery, equipment and supplies except furniture and software packages
51000000 - Installation services (except software)
55000000 - Hotel, restaurant and retail trade services
31000000 - Electrical machinery, apparatus, equipment and consumables; Lighting
55900000 - Retail trade services
66151100 - Electronic marketplace retailing services
Keywords
keyboards
scanners
projection systems
shredders
office hardware
electrical machinery
apparatus equipment
lighting consumables
electrical equipment
lighting fixtures
electrical supplies
software package and information systems
application software
IT systems
enterprise software
packaged applications
digital solutions
on-site assembly
fixture installation
equipment alignment
control panel setup
piping system installation
lighting fixture mounting
non-software integration
hardware commissioning
structural bracket installation
mechanical anchor setup
hotel hospitality services
restaurant catering operations
retail sales support
guest accommodation management
dining facility provision
food service operations
merchandise retail assistance
hospitality venue operations
customer service outlets
on-premises retail services
store retail provision
on-site sales operations
point-of-sale service
retail outlet management
merchandise transaction facilitation
shop service operations
customer retail interfaces
inventory sales support
retail commerce services
brick‑and‑mortar sales support
online marketplace operation
e‑commerce platform services
digital trading platform
electronic retail exchange
e-market admin
online trade facilitation
virtual market services
e-commerce management
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IT consulting
software development
web services
network support
system integration
IT infrastructure management
digital transformation
cloud services
cybersecurity support
application maintenance
helpdesk services
technical support
software customization
IT outsourcing
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
