Open

New Telephony Solution

Descriptions

Wrexham County Borough Council have a hosted contact centre (Nice CXone), a back office On-Premise Avaya solution and an integration with PCI Pal with all contracts scheduled to end March 2025.As part of the exploratory work ahead of a new contract, we are looking to engage with suppliers in this marketplace.Please see the attached PDF for full information.NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=138245.

Timeline

Published Date :

22nd Jan 2024 1 year ago

Deadline :

N/A

Contract Start :

N/A

Contract End :

N/A

Tender Regions

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Workflows

Status :

Open

Assign to :

Tender Progress :

0%

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors