NHS 111 (Integrated Urgent Care) DRAFT Service Specification & Market Engagement Questionnaire

Descriptions

EARLY ENGAGEMENT NOTICE Market Sounding PROCUREMENT FOR THE PROVISION OF THE INTEGRATED URGENT CARE SERVICE (111/Out of Hours Services) ON BEHALF OF THE NORTH WEST LONDON CLINICAL COMMISSIONING GROUPS The North West London CCGs listed below will be inviting tenders for an Integrated Urgent Care Service (111/Out of Hours services) in North West London. The North West London CCGs will be the contracting authorities and are listed below:- NHS Brent CCG, NHS Harrow CCG, NHS Hillingdon CCG, NHS Central London CCG, NHS West London CCG, NHS Hammersmith & Fulham CCG, NHS Hounslow CCG and NHS Ealing CCG. The Invitation to Tender will be open to all suitably qualified providers. This notice is voluntary and does not mean that the Contracting Authority accepts that the Regulations apply to this intended procurement to any greater extent just by virtue of the publication of the notice or utilisation of a particular procurement process. The Keogh Urgent and Emergency Care Review proposes a fundamental shift in the way urgent and emergency care services are provided, improving out of hospital services so that more care is delivered closer to home and hospital attendances and admissions are thereby reduced. There is a need, therefore, for a system that is safe, patient centred, sustainable and provides consistently high quality. The core vision for a more closely Integrated Urgent Care service builds upon the success of NHS111 in simplifying access for patients and increasing the confidence that they, local commissioners and the public have in their services. The offer for the public will be a single entry point - NHS 111 - to fully integrate local urgent care services in which organisations collaborate to deliver high quality, clinical assessment, advice and treatment. This will include shared standards and processes and with clear accountability and leadership. It is anticipated that the procurement process for this service will start in mid-2016, and, subject to a successful procurement process, the service will go live in Q1 2017/18. The Contracting Authority intends for the contract to be awarded for a 3 year duration with the possibility of up to 1 (one) extension for 2 (two) years, subject to any restrictions placed nationally by NHS England or the Department of Health. The following draft service specification document is intended to provide additional information on the Service. The draft service specification is still undergoing development and this market engagement exercise is part of that process. The draft service specification will be under development up to the publication of any Invitation to tender (ITT).