NHS National Services Scotland Counter Fraud Services Intelligence Case Management System.

Descriptions

NHS National Services Scotland wishes to procure an Intelligence Case Management system for use by the Counter Fraud Services. The system will be used by maximum 40 Investigators and Support Staff.The new Intelligence Case Management System will ensure CFS can effectively collate and manage all Investigation information including Initial allegation; Witness and Suspect material and Evidence material. The repository therefore needs to be able to bring together and manage dissimilar information in various formats.In addition to managing case information, the system will allow CFS to be proactive in identifying possible fraudulent activity by identifying and classifying information as Intelligence. Intelligence information will be searchable and facilitate proactive Investigations. Intelligence data is bound by National Governance and must be compliant with Security and Data Protection Guidelines.The system shall be accessible through PCs running (IE6 or equivalent, Firefox or equivalent) a range of operating systems and web browsers and secured through authorisation and authentication. Suppliers will be expected to supply software, support for system implementation, documentation, consultancy, training and on-going application support. Hosting of the system is likely to be by NHS National Services Scotland however NHS National Services Scotland will decide where to host the system after a review of the supplier proposals.