Awarded
NHS 111 Patient Relationship Manager Pilot
Descriptions
The 111 Patient Relationship Manager pilot will improve patient experiences when calling 111 by ensuring that relevant data that has been previously shared with relevant Healthcare professionals is used to inform clinical decision-making. It will also implement London-wide call balancing and routing, again to optimise patient experience. This pilot aligns with the Interoperability Standards Development and Urgent and Emergency Care Programmes, providing information and learning regarding patients’ crisis journey across primary, community, urgent and emergency care systems when their journey starts with a call to NHS 111.
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Tender Regions
London
CPV Codes
73000000 - Research and development services and related consultancy services.
72000000 - IT services: consulting, software development, Internet and support.
32000000 - Radio, television, communication, telecommunication and related equipment.
48000000 - Software package and information systems.
Tenderbase Categories
Systems and Technical Consultancy Services/Research and Development Consultancy Services/ Legal Services/ Accounting Auditing and Fiscal Services/ Business and Management Consultancy Services
Building Services Consultancy/ Engineering Design Services / Consultancy/ Urban Planning and Landscape Architectural Services /Technical Testing Analysis and Consultancy Services/ Inspection Services
Electronics/Microelectronic/ Magnetic and Optical Readers/ Radio and Television
Software Solutions/ POS/ERP/Business Software/ Analytics/Accounting/ Graphics
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Possible Competitors
1 Possible Competitors