Awarded

NHS 111 Patient Relationship Manager Pilot

Descriptions

The 111 Patient Relationship Manager pilot will improve patient experiences when calling 111 by ensuring that relevant data that has been previously shared with relevant Healthcare professionals is used to inform clinical decision-making. It will also implement London-wide call balancing and routing, again to optimise patient experience. This pilot aligns with the Interoperability Standards Development and Urgent and Emergency Care Programmes, providing information and learning regarding patients’ crisis journey across primary, community, urgent and emergency care systems when their journey starts with a call to NHS 111.

Timeline

Published Date :

13th Jul 2015 9 years ago

Deadline :

12th Aug 2015 9 years ago

Tender Awarded :

1 Supplier

Awarded date :

9th Sep 2015

Contract Start :

14th Sep 2015

Contract End :

29th Apr 2016

Tender Regions

London

CPV Codes

73000000 - Research and development services and related consultancy services.

72000000 - IT services: consulting, software development, Internet and support.

32000000 - Radio, television, communication, telecommunication and related equipment.

48000000 - Software package and information systems.

Tenderbase Categories

Systems and Technical Consultancy Services/Research and Development Consultancy Services/ Legal Services/ Accounting Auditing and Fiscal Services/ Business and Management Consultancy Services

Building Services Consultancy/ Engineering Design Services / Consultancy/ Urban Planning and Landscape Architectural Services /Technical Testing Analysis and Consultancy Services/ Inspection Services

Electronics/Microelectronic/ Magnetic and Optical Readers/ Radio and Television

Software Solutions/ POS/ERP/Business Software/ Analytics/Accounting/ Graphics

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Workflows

Status :

Awarded

Assign to :

Tender Progress :

0%

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Tender Value :

£100K

Region :

North Region

Attachments :

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors