Awarded
NHS 111 Patient Relationship Manager Pilot.
Descriptions
The 111 Patient Relationship Manager pilot will improve patient experiences when calling 111 by ensuring that relevant data that has been previously shared with relevant Healthcare professionals is used to inform clinical decision-making. It will also implement London-wide call balancing and routing, again to optimise patient experience.This pilot aligns with the Interoperability Standards Development and Urgent and Emergency Care Programmes, providing information and learning regarding patients' crisis journey across primary, community, urgent and emergency care systems when their journey starts with a call to NHS 111.
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Tender Regions
CPV Codes
48000000 - Software package and information systems
85000000 - Health and social work services
72000000 - IT services: consulting, software development, Internet and support
32000000 - Radio, television, communication, telecommunication and related equipment
51000000 - Installation services (except software)
73000000 - Research and development services and related consultancy services
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Possible Competitors
1 Possible Competitors
