Non-Emergency Patient Transport - Core

Descriptions

Non-emergency Patient Transport (NEPTS) provides pre-planned and on-day (unplanned) transport to support eligible patients to access NHS funded care. NEPTS caters for those patients who are either too ill to get to hospital without assistance or for whom travelling may cause their condition to deteriorate. The service provides for a wide range of patient mobilities, requiring a variety of vehicle types and levels of care consistent with the patient’s medical needs - including specialist moving and handling or support during transport such as provision of oxygen.



Across South Yorkshire, YAS has a fleet of around 90 vehicles operating from 9 stations. As the long-standing provider of key urgent and emergency care services (Emergency Ambulance, NHS111, NEPTS) YAS is an established partner within the South Yorkshire ICS and a stakeholder in the delivery of SYICB operational priorities and achievement of a balanced system financial position.

Within South Yorkshire, YAS NEPTS provides transport to patients who meet the National Eligibility Criteria and are registered with a GP practice within the SY ICB boundary. The service supports admissions and discharges from NHS care facilities, transfers between care facilities, and day-case and outpatient journeys for NHS funded care.

YAS provides core transport for pre-planned appointments between 07:30am and last book ready time of 19:00pm (Monday to Friday, excluding bank holidays), and 08:00am to 18:00pm on weekends.

On-day transport operating hours varies by location, starting at 08:00am and finishing at either 19:00pm or 22:00pm.

Within this contract, YAS also operate dedicated discharge services in Sheffield, and GP urgent transport for Sheffield.