Awarded
Non-Emergency Patient Transport Service (NHS/SoEPS/13.185).
Descriptions
The service is responsible for safely and effectively transporting eligible patients between their nominated place of residence, to, from and between NHS-funded healthcare facilities in a timely manner, so that they can receive the health care for which they are booked. This responsibility includes:— Providing a single point of access and full booking service for patients and HCPs.— Equitable and consistent application of the eligibility criteria to all patients and carers.— Signposting patients who are not eligible for PTS to alternative transport arrangements.— Effective determination of mobility need or needs.— Allocation of journeys across the sub-contracted transport providers through an equitable, open and transparent process.— Effective communication and collaboration with system wide stakeholders.— Coordination and management of all patient journeys.— Timely reporting to Commissioners.The area covered by this procurement is mainly within the geographical boundaries of the following ClinicalCommissioning Groups (CCGs):— NHS Brighton and Hove CCG;— NHS Coastal West Sussex CCG;— NHS Crawley CCG;— NHS Horsham and Mid-Sussex CCG;— NHS High Weald, Lewes and Havens CCG;— NHS Eastbourne, Hailsham and Seaford CCG;— NHS Hastings and Rother CCG.***NB: This service does not include Surrey as listed in the UKJ2 description, however some out of area work will be within scope where the patients home address or the required transport destination is outside of the CCG.
Timeline
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Tender Regions
CPV Codes
60140000 - Non-scheduled passenger transport
79512000 - Call centre
85143000 - Ambulance services
60130000 - Special-purpose road passenger-transport services
34114122 - Patient-transport vehicles
34115200 - Motor vehicles for the transport of fewer than 10 persons
85100000 - Health services
60000000 - Transport services (excl. Waste transport)
Keywords
patient-transport vehicles
medical transport vehicles
non-emergency transport
mobility assistance vehicles
stretcher transport
healthcare shuttles
community transport vans
motor vehicles for the transport of fewer than 10 persons
small passenger vehicles
mini passenger vehicles
light transport vehicles
microbuses
road passenger transport
general freight shipment
logistics delivery service
transport vehicle operation
non-waste transport service
transit route operation
haulage logistics service
cargo transport management
transport network provisioning
transport planning service
school bus service
patient transport vehicle
airport shuttle operation
employee transfer bus
tourism coach service
disability transport service
corporate shuttle provision
VIP transport service
event coach hire
special‑needs transit
charter transport services
ad‑hoc passenger transfers
special event transport
ad‑hoc shuttle service
on‑call group transport
irregular route transit
transport for private occasions
stand‑by passenger transfer
temporary passenger logistics
special-route coach hire
call centre services
contact centre operations
inbound/outbound calls
customer contact management
call handling services
multi-channel support
telemarketing operations
helpdesk call centre
call queue management
CRM calls
medical services
clinical healthcare
hospitalization
outpatient care
specialist consultations
diagnostic services
therapeutic treatments
patient care provision
preventive health services
health assessments
emergency ambulance
patient transport
24/7 ambulance response
non-emergency medical transport
advanced life support ambulance
air ambulance support
medical emergency transport
ambulance crew services
critical patient transfer
EMS ambulance service
Tender Lot Details
2 Tender Lots
Workflows
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Possible Competitors
1 Possible Competitors
