Open Closing in a 1 month
North and East Digital Twin
Descriptions
Network Rail's North and East Route intends to procure a proven, commercially available Software as a Service (SaaS) digital twin platform to support rail asset management. The aim is to aggregate disparate data sources into a single, user-friendly interface, enabling multi-discipline collaboration and supporting a more predictive, data-driven approach to maintaining the railway infrastructure.
The procurement will cover:
A web-based digital twin SaaS solution capable of visualising geospatial asset data, integrating real-time and historic data from sensors, condition monitoring devices, and IoT sources, and supporting advanced analytics such as asset health modelling, degradation prediction, and intervention planning.
Development of application programming interfaces (APIs) and associated data management solutions to enable secure, scalable integration with existing Network Rail systems, ensuring data longevity and interoperability.
Hosting and security: The solution should be hosted on a UK-based cloud service, preferably within Network Rail's Azure environment, and support Microsoft Entra single sign-on (SSO). Compliance with Network Rail's information and cyber security standards, as well as relevant industry standards (e.g., ISO 27001, GDPR), is mandatory.
User access: The platform must allow access for all Network Rail staff and authorised contractors at no additional cost, with robust user management and permissions.
Technical support and service levels: The supplier will be required to provide technical support, defined response times for outages, and ensure system performance meets agreed loading times.
The solution should be modular, allowing Network Rail to select features as required, and support an unlimited number of users on a monthly subscription basis. Suppliers are encouraged to demonstrate the full capabilities of their solutions, even if not all requirements are met, and to propose cost-effective approaches, particularly where hosting is on Network Rail's Azure environment.
Please note that the proposed procurement contract will include a provision for an optional extension of up to two (2) years beyond the initial contract term. The estimated contract value stated in this notice has been updated to reflect the potential maximum duration, inclusive of the extension period. This ensures that all interested parties are aware of the full potential scope and value of the contract, should the extension option be exercised.
Timeline
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Tender Regions
CPV Codes
72212300 - Document creation, drawing, imaging, scheduling and productivity software development services
72000000 - IT services: consulting, software development, Internet and support
72212100 - Industry specific software development services
72212200 - Networking, Internet and intranet software development services
72212211 - Platform interconnectivity software development services
72322000 - Data management services
72212600 - Database and operating software development services
72320000 - Database services
72514000 - Computer facilities management services
72212461 - Analytical or scientific software development services
72222300 - Information technology services
71354100 - Digital mapping services
Keywords
digital mapping
GIS mapping
geospatial data services
digital cartography
vector mapping
spatial database creation
interactive map production
online map services
digital topography
map georeferencing
IT consulting
software development
web services
network support
system integration
IT infrastructure management
digital transformation
cloud services
cybersecurity support
application maintenance
helpdesk services
technical support
software customization
IT outsourcing
industry-specific software
vertical market applications
regulatory software development
compliance application coding
sector-focused solutions
domain-specific modules
network management software
intranet portal programming
internet service integration
firewall interface development
user authentication modules
web services coding
secure network protocols
network diagnostics tools
intranet collaboration software
platform integration programming
API gateway development
service bus modules
data transformation middleware
cross-platform interface tools
legacy system connectors
EDI integration software
authentication bridge development
protocol bridging services
office suite development
CAD program modules
imaging pipeline coding
scheduling tool integration
spreadsheet engine enhancements
scientific application programming
lab data analysis tools
experimental modeling modules
data science engine development
research analytics dashboard
scientific data pipelines
computation scripting
results visualization tools
validation module development
database engine programming
query optimizer development
file system interface modules
OS kernel service implementation
transaction support coding
backup integration modules
indexing algorithm design
ACID compliance modules
OS resource scheduler
system service daemons
IT operations management
network administration
system provisioning
infrastructure maintenance
helpdesk support
service desk operations
IT backup services
server management
system monitoring
IT lifecycle support
database hosting
DBMS support
database maintenance
relational database services
database administration
structured data platforms
NoSQL services
SQL database support
enterprise database setup
database performance tuning
data governance
data lifecycle control
master data management
metadata handling
data stewardship
information management
dataset coordination
digital record administration
enterprise data policy
structured data supervision
IT hardware housing
data room supervision
climate-controlled hosting
energy-efficient infrastructure oversight
system redundancy assurance
cabling layout maintenance
power backup coordination
surveillance of computing environments
uptime assurance services
rack system control
Tender Lot Details
2 Tender Lots
Workflows
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Possible Competitors
1 Possible Competitors
