North Halifax Grammar School ICT Managed Service

Descriptions

North Halifax Grammar School (NHGS) is a single school Academy with circa 1,253 pupils. NHGS is a co-ed, state-funded selective grammar school with c1253 students (11-18 years), established in 1959 and operated under an Academy Trust since 2011. It is located within the ward of Illingworth/Mixenden, bordering some of England's most deprivedneighbourhoods. Students sit an entrance test for admission into Year 7 and come from approximately 80 primary schools.Historically, we are one of the lowest funded schools in the country and the lowest in Calderdale.Our motto is "Living to Learn and Learning to Live". Our students live (even love) to learn and this is reflected in our academic performance. However, we know that living is not just about good grades. We have a longstanding commitment to developing the whole person through exceptional pastoral care, social and moral development and extra-curricular activities. The ICT Support at the School is currently provided in house and this is predominantly a reactive service to 'keep the lights on'. The school is at a stage where a forward thinking vision, direction of travel and whole school strategy is needed, that is informed by the schools needs now and in the future.As such, the school is taking the opportunity to go to market to identify a forward-looking partner to support them in the delivery and development of their ICT provision over the next five years.Going forward - This procurementThis procurement encompasses the items noted below. In essence, this procurement is all about identifying a single supplier to provide a fully outsourced ICT managed service. Further details regarding bid timescales are noted below but in terms of the managed service this is advertised as a 60 month contract with a maximum 5 year managed service with start and end dates as follows:Service start date - 22nd July 2024Service end date - 21st July 2029The new Managed Service Provider may also be required to deliver a range of technology and change management projects.The companies identified from these shortlisting questions to receive the ITT for the Managed Service will then receive a detailed set of requirements. For the purposes of this shortlisting stage bidders should assume that the ITT will include, but is not be limited to;strategic advice and direction to the School regarding ICTa core service during term time (as a minimum), incorporating on-site staff/visits as necessaryservice desklocal staffing that bidders deem necessary to deliver the SLAresponsibility for design, specification, installation, and management of all ICT infrastructuresupply of goods and services based on an agreed Best Value (BV) approachmanagement of all ICT against an agreed SLAmanagement of 3rd partiesrelevant monitoring, management, patching and reportingraining - technical and curriculum as necessaryexpectation that the provider will drive innovationrisk registers and inventory managementcollective partnership targets aligned to the School's objectivesBidders should note the following:The School will provide a standard contract as part of the ITT PackThere is likely to be TUPE requirement for the existing employees.