On-Track Reactive Services

Descriptions

Network Rail Wales Route are conducting a pre-market engagement exercise as part of the approach to procuring the services required for the On-Track Reactive Services Framework Agreement. Network Rail would like to engage with the market and potential bidders ahead of the upcoming re-tender for the above-mentioned framework.The aim of this questionnaire is to gain a better understanding of the capabilities within the market and to gain information about the range of options/solutions that are available. This also provides suppliers with the opportunity to communicate with Network Rail regarding the services available within the market and to inform us about what has worked well in the past for them, and what could be improved going forward. This exercise will aid Network Rail in finalising the tender documentation to ensure that it provides all tenderers with a clear understanding of the requirements and to reduce the number of clarifications received during the tender period, in a fair and transparent way.This document and the information within is being made publicly available to all suppliers who wish to provide Network Rail with their comments in relation to the proposed services, which are listed further into this document.A list of the services which have been identified and proposed to be included under this framework are, but not limited to, the following:•Human Fatality Management•Animal Fatality Management (with the provision of veterinary services)•Pest Control•Decontamination services, following a chemical/oil/fuel spill•Collection and disposal of hypodermic needles and sharps•Disposal of hazardous/toxic waste•Disposal of non-hazardous/toxic waste•Disposal of other biological, offensive wastePlease note that the above list is for services to be carried out on/near the line.Network Rail has the requirement for the above mentioned reactive services to support existing services and resolve incidents that occur, and the like, in a timely manner so as not to impact the Route’s operations.The aim of this framework would be to ensure that Network Rail have enough options to meet all Service Level Agreements (SLA’s) and to ensure that; should a major incident occur, Wales Route are in the position to react.For fatality management call outs, we would require suppliers to be at the scene of the incident to deal with the fatality within 2 hours from the initial call out.For all decontamination and waste removal call outs which are classed as an emergency, we would require suppliers to attend site within 2 hours from the initial call out. For all non-emergency call outs, we would expect the supplier to attend site within 48 hours.NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=88731.