Awarded

Out of Hours Call Handling Service

Descriptions

The Authority, is seeking to appoint a business partner to effectively and reliably deliver an Out of Hours Call Centre Handling Service Provision. This is for the handling of calls outside of the Authority’s own customer call centre operating hours in regard to the portfolio of properties it owns and manages and shall typically relate to the reporting of repairs, the triaging of such and associated raising of works orders with the Authority’s appointed repairs contractor’s. The services to be provided under the contract shall be in all respects of the quality or type as detailed in the Specification, Contract, Schedules and Appendices.

Timeline

Published Date :

6th Dec 2024 in a 1 month

Deadline :

N/A

Tender Awarded :

1 Supplier

Awarded date :

17th Oct 2024

Contract Start :

N/A

Contract End :

N/A

Tender Regions

London Ireland South West North East East of England Yorkshire and The Humber South East West Midlands Wales Scotland Northern Ireland North West East Midlands UK

CPV Codes

79500000 - Office-support services.

Tenderbase Categories

Advertising and Office Services/ Publishing Services/ Recruitment Services/ Investigation and Security Services/ Exhibition Fair and Organisation Services/

Tender Lot Details

1 Tender Lot

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Workflows

Status :

Awarded

Assign to :

Tender Progress :

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

020044-2024.pdf

Buyer Information

Name :

The City of Liverpool College

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors