Open Closing in a 22 days

Out of Hours Contact Centre

Descriptions

Aspire Housing (referred to as "Aspire") is looking to appoint a provider of an Out of Hours Contact Centre provision for a contract commencing in April 2026 for a term of 3 years with the option to extend for a further 2 years, details of which are included in the enclosed documents.

Timeline

Published Date :

19th Nov 2025 Yesterday

Deadline :

12th Dec 2025 in a 22 days

Contract Start :

31st Mar 2026

Contract End :

31st Mar 2029

Tender Regions

CPV Codes

Keywords

telephone-answering services

call answering

incoming call handling

message taking

switchboard services

receptionist answering

phone support

hotline management

call screening services

call center answering

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Open

Procedure :

N/A

Suitable for SME :

Yes

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors