Closed
Out of hours service
Descriptions
Coastline Housing is seeking bids from suitably qualified and highly experienced contractors for Out of Hours call handling services. The Out of Hours Emergency Call Handling Service will include: I.Repairs, including defects II.Care and welfare alerts via 'Assist' and 'OK Each Day' (OKED) III.Door Entry System escalations, including enabling access for guest room bookings IV.Lift failures (scheme details to be supplied) V.Fire Alarms and office alarms (scheme detailed to be supplied)
Timeline
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Tender Regions
CPV Codes
79510000 - Telephone-answering services
Keywords
telephone-answering services
call answering
incoming call handling
message taking
switchboard services
receptionist answering
phone support
hotline management
call screening services
call center answering
Tender Lot Details
2 Tender Lots
Workflows
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Details
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Possible Competitors
1 Possible Competitors
