Closed
Out of Hours Telephone Handling Service
Descriptions
This procurement process is to identify a suitable supplier to undertake the delivery of an ‘Out of Hours’ (OOH) telephone call handling service for residents of the Council and other organisations that Hackney Council takes inbound Calls from on behalf of. The supplier will provide a telephone call handling service outside of the Council’s normal operating hours of 9.00-17.00, weekends and bank holidays in addition to possible emergency response to support the council’s statutory duties. The supplier will be able to demonstrate their experience and ability in delivering such requirements to other similar customers in the UK, comparative to the size and complexity of the customer.
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Tender Regions
CPV Codes
79510000 - Telephone-answering services
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Details
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Possible Competitors
1 Possible Competitors
