Open

Out of Hours Telephone Service

Descriptions

Provision of an Out of Hours emergency repairs telephone answering service for tenants of rented accommodation, leaseholders and shared ownership properties owned or managed by Trivallis.The service will be required when the Trivallis Offices are not in operation as follows:-Weekdays: - 4.30pm – 8.30 amWeekends: - (Friday 4.30 pm – Monday 8.30 am).Bank Holidays: - 24 HoursStaff Training days: - 8.30 am – 4.30 pm (allow up to 4 per annum)Christmas Closure (Christmas Eve – First working day after 1st JanuaryOther days as and when required: - to include possible evacuation of Trivallis Offices or failure of their telephone system – maximum of up to 3 working days in any single incident, subject to severity.In addition to provide the service for such events as Tennant Fun Day(s), Annual Staff Conference, Customer Services Training as and when required.NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=137756.

Timeline

Published Date :

5th Jan 2024 in a 1 year

Deadline :

N/A

Contract Start :

N/A

Contract End :

N/A

Tender Regions

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Workflows

Status :

Open

Assign to :

Tender Progress :

0%

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors