Closed

Out of Hours Telephone Service

Descriptions

Provision of an Out of Hours emergency repairs telephone answering service for tenants of rented accommodation, leaseholders and shared ownership properties owned or managed by Trivallis.The service will be required when the Trivallis Offices are not in operation as follows:-Weekdays: - 4.30pm – 8.30 amWeekends: - (Friday 4.30 pm – Monday 8.30 am).Bank Holidays: - 24 HoursStaff Training days: - 8.30 am – 4.30 pm (allow up to 4 per annum)Christmas Closure (Christmas Eve – First working day after 1st JanuaryOther days as and when required: - to include possible evacuation of Trivallis Offices or failure of their telephone system – maximum of up to 3 working days in any single incident, subject to severity.In addition to provide the service for such events as Tennant Fun Day(s), Annual Staff Conference, Customer Services Training as and when required.NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=137756.

Timeline

Published Date :

5th Jan 2024 1 year ago

Deadline :

5th Jan 2025 7 months ago

Contract Start :

N/A

Contract End :

N/A

Tender Regions

Keywords

data transmission service

voice communication provision

telecom network operations

broadband connectivity service

telecom infrastructure management

IP telephony provision

leased line service

telecom carrier operations

network voice/data service

telecom traffic routing

fixed-line voice service

business internet access

enterprise data link

digital telephony provision

VoIP connection service

data circuit leasing

broadband telephone service

point-to-point data transfer

internet trunk service

corporate voice-data link

telephone kiosk service

public payphone operations

street-call box provision

coin-operated phone service

community telephone access

public telecommunication booth

payphone maintenance

public call facility

phone booth network

public dial service

cellular voice service

smartphone network provision

GSM/3G/4G service

prepaid mobile plans

mobile data connectivity

roaming telephony service

SIM-based voice/data

wireless voice network

hand-held voice service

mobile carrier subscription

dedicated PBX installation

corporate phone exchange

enterprise phone system

onsite telecom network

business voice network

installed telephone system

private telephony network

company switchboard setup

dedicated telecom system

office exchange installation

call routing control

operator panel management

business switchboard operation

PBX console service

call center interface

internal call routing

telephone exchange handling

live operator system

telecom switchboard platform

inbound call routing

digital message transfer

electronic data exchange

info service delivery

message platform support

info gateway service

message dispatch network

notification service system

data messaging provision

info broadcast service

message processing service

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Closed

Assign to :

Tender Progress :

0%

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors