Closed
Out of Hours Telephone Service
Descriptions
Provision of an Out of Hours emergency repairs telephone answering service for tenants of rented accommodation, leaseholders and shared ownership properties owned or managed by Trivallis.The service will be required when the Trivallis Offices are not in operation as follows:-Weekdays: - 4.30pm – 8.30 amWeekends: - (Friday 4.30 pm – Monday 8.30 am).Bank Holidays: - 24 HoursStaff Training days: - 8.30 am – 4.30 pm (allow up to 4 per annum)Christmas Closure (Christmas Eve – First working day after 1st JanuaryOther days as and when required: - to include possible evacuation of Trivallis Offices or failure of their telephone system – maximum of up to 3 working days in any single incident, subject to severity.In addition to provide the service for such events as Tennant Fun Day(s), Annual Staff Conference, Customer Services Training as and when required.NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=137756.
Timeline
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Tender Regions
CPV Codes
64216000 - Electronic message and information services
64214200 - Telephone switchboard services
64214000 - Dedicated-business telephone network services
64211000 - Public-telephone services
64200000 - Telecommunications services
64210000 - Telephone and data transmission services
64212000 - Mobile-telephone services
Keywords
data transmission service
voice communication provision
telecom network operations
broadband connectivity service
telecom infrastructure management
IP telephony provision
leased line service
telecom carrier operations
network voice/data service
telecom traffic routing
fixed-line voice service
business internet access
enterprise data link
digital telephony provision
VoIP connection service
data circuit leasing
broadband telephone service
point-to-point data transfer
internet trunk service
corporate voice-data link
telephone kiosk service
public payphone operations
street-call box provision
coin-operated phone service
community telephone access
public telecommunication booth
payphone maintenance
public call facility
phone booth network
public dial service
cellular voice service
smartphone network provision
GSM/3G/4G service
prepaid mobile plans
mobile data connectivity
roaming telephony service
SIM-based voice/data
wireless voice network
hand-held voice service
mobile carrier subscription
dedicated PBX installation
corporate phone exchange
enterprise phone system
onsite telecom network
business voice network
installed telephone system
private telephony network
company switchboard setup
dedicated telecom system
office exchange installation
call routing control
operator panel management
business switchboard operation
PBX console service
call center interface
internal call routing
telephone exchange handling
live operator system
telecom switchboard platform
inbound call routing
digital message transfer
electronic data exchange
info service delivery
message platform support
info gateway service
message dispatch network
notification service system
data messaging provision
info broadcast service
message processing service
Tender Lot Details
2 Tender Lots
Workflows
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Possible Competitors
1 Possible Competitors
